| Business Process Outsourcing: Advantage Finance and Accounting |
21st April 2005
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Speakers: |
William Martorelli, Principal Analyst, Forrester Research
Stan John, VP Operations, Focus on the Family |
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| Webinar Highlights |
The Emerging Markets for F&A BPO Services - William Martorelli
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Current Market Trends |
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Drivers & Inhibitors for Outsourcing |
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Commonly Outsourced F&A processes |
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Principle elements of Savings |
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Principle categories of Suppliers |
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Conclusions & Recommendations |
Offshore Business Processing - Making it a Reality - Stan Jones
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Introduction on Focus on the Family |
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Reasons for Outsourcing |
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Evaluation of Vendors |
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Selection of Patni as a Supplier |
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Experience with Patni |
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