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"Patni has demonstrated a high degree of flexibility, scalability and service orientation to enable us meet the strategic goals for some of our largest
IT initiatives. Their sheer commitment, execution excellence and ability to work with us to envision our overall program, has made a tremendous difference."
Jeff Malat
Director, Process Solutions & ERP Implementation
McCormick & Co Inc
 

Business Process Improvement

Life science companies are facing unprecedented pressures on both revenues and costs. Revenues are being pressured by declining drug pipelines, loss of patents, price pressures, and more recently drug withdrawals arising from safety issues. At the same time, the costs of drug discovery, marketing, compliance and 'cost of sales' are increasing.

These challenges are further complicated by increased regulatory scrutiny and heavy penalties for non-compliance, investments required to expand to global markets, and pricing pressures from government and advocacy groups. In addition, shareholders continue to expect high returns from their investment in the pharmaceutical industry.

In response to the above pressures, life science companies are searching for ways to improve their innovation and efficiency. This search for efficiency has often led companies to look at improving their business processes to do things quicker, at a reduced cost, while adhering to regulatory compliance.

The search for business process improvement has taken a variety of shapes and forms in the financial, automotive, and electronics industries. Many of these initiatives have been multi-year efforts but very few have documented benefits. Patni believes that business process improvements are essential to improving efficiency but organizations should first start with smaller-sized initiatives. The smaller-size initiatives have a greater control and focus with a better chance of showing real improvements, and prepared the business units to take up bigger initiatives. Eventually, companies should evolve into a process-centric organization instead of remaining in the system-centric world. This would help organizations accomplish their goals faster, at a lower cost, and with better quality.

How Patni Can Help
Patni can help companies identify processes that need to be analyzed and improved. Patni's structured business process improvement methodology consists of a five-phased approach which examines the "As-Is" process and designs the "To-Be" process in a team-based effort with the client. Our methodology walks you through process documentation, definition of process boundaries, and helps develop metrics for cost, time, quantity, and quality. We work with the client to pinpoint appropriate processes which are candidates for BPI with the potential to yield measurable benefits.

Our consultants identify tasks and activities that add value to your business, as well as those that do not.

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