Service Offerings |
Patni offers services and solutions that are designed to improve insurer’s bottom-line efficiency, manage risk, and drive top-line effectiveness. We offer a broad range of defined services and solution frameworks but we don’t stop there: we understand that each customer has unique needs and we work with each customer to define a plan and engagement model that suits their evolving requirements.
Patni has the resources and the flexibility to fulfill the needs of both the largest and smallest customers, and our mature quality and process models enable us to offer one of the highest percentages of fixed-price/SLA-based projects in the industry. We also offer IT staff augmentation services and outsourcing of discrete business processes.
Specific services and solutions include: |
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| Application Development & Maintenance (ADM) |
| Functioning as an extension of our clients' in-house software development capability, we utilize an onsite, offshore, or mixed onsite-offshore model to maintain and enhance legacy applications and develop and implement new applications. Patni’s core competencies in ADM for insurance clients include: |
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New Product Introduction |
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Straight Through Processing |
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Claims Automation |
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Legacy Maintenance & Rationalization |
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Product Customization & Implementation |
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Policy and System Conversions |
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Self-Service Applications |
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Data Mining & Reporting. |
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| Business Analysis and Process Consulting |
| Patni is recognized for its world-class processes and quality standards. Patni’s process excellence has helped raise our clients’ level of process and IT maturity. With Patni’s Business Analysis and Process Consulting services, we apply our broad and deep insurance domain knowledge, extensive experience in IT development and maintenance, and Six Sigma process expertise to help our customers develop their IT strategy and roadmap. |
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| Business Process Outsourcing |
| Patni’s Business Process Outsourcing (BPO) services are a logical value extension to our ADM and consulting services, and enable our clients to outsource their non-core processes and focus their efforts on key business priorities. Our BPO group leverages a state-of-the-art, multi-channel infrastructure, to provide insurance customers with extensive back office processing services and end-to-end help desk and contact center services. |
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| Policy Administration System Consolidation |
| Inorganic growth and movement into new products and geographies have left insurers with multiple legacy platforms for policy administration. Patni is well recognized for its insurance domain expertise, a deep understanding of policy data and its working knowledge of popular policy administration platforms in the life and property casualty sectors. Coupled with a successful track record of 20 plus policy and claims conversion projects, Patni has developed the methods, tools and relationships to manage and reduce both the costs and the risks inherent in large application consolidation initiatives.
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