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Telecom Thought Leadership

Patni’s award winning telecom thought leadership enables delivery of strategic and near-term business results. Benefit from Patni’s expertise in OSS/BSS solutions and client success, telecom and technology articles, papers, industry speaking engagements, and standards contributions to industry associations including the TeleManagement Forum, OSS/J, IEC and many others. Contact our telecom experts to learn more.

Speaking Engagement: TMF’s Management World 2008
May 18-22, 2008, Nice, France
Speaker: Colin Orviss, Senior VP, Patni Telecoms Consulting,
Patni Computer Systems Ltd
Schedule: Monday, May 19, 2008, 11:00 to 17:30
Session: Leadership Summit – The Operational Impact of Converging
Value Chain

Key topics:

	The strategies that you need to adopt to manage services on an ‘any service, anywhere, anytime' basis.

	How and where change is required and the realities of delivering truly end to end services from content source to the users’ screen.

	What are the new sources of revenue?

	What are the new business models?

	How do you organize to exploit these new opportunities?

Speaking Engagement: Billing & OSS World 2008
April 29-May 1, 2008, Chicago, USA
Speaker: Colin Orviss, Senior VP, Patni Telecoms Consulting, Patni Computer Systems Ltd
Schedule: Thursday, May 1, 2008, 9:00 to 9:50 am
Session: Billing and Customer Care Implications of becoming a Fully Integrated Provider
Key topics:

	How will telecom companies make money in the future?

	Who will own the customer in the future?

	How will they integrate with and exploit the mindset and culture of new players in the value chain?

	What do they need to be doing now to their systems, processes and people to deal with what is coming next?

	How “capable” are they to change themselves?

Speaking Engagements: TeleEvo 2007, Eastern Europe Regional Summit
October 8-11, 2007, Moscow, Russia
Chairperson: Colin Orviss, Senior VP, Patni Telecoms Consulting
Patni Computer Systems Ltd
Schedule: Thursday, October 11, 2007, 9:00 am to 1:00 pm
Session: Service Delivery Frameworks and IMS
Key topics:

	In today’s competitive market, operators are looking at deploying service delivery platforms (SDP) that would provide them with the flexibility, agility, and openness to deliver differentiated innovative services.

	IP Multimedia Subsystem (IMS) provides carriers with an opportunity to deliver services over a single converged IP network, but at the same time puts increasing pressure on operators to identify and deliver new services, eliminate technical complexities, and reconsider the efficiency of the legacy networks.

	What should be the right foundation for the IT infrastructure, the benefits of service-oriented architecture (SOA) and the necessity of IT standards for managing automated solutions of the new generation.

Speaking Engagements: TeleEvo 2007, Eastern Europe Regional Summit
October 8-11, 2007, Moscow, Russia
Chairperson: Hugh Roberts, Senior Strategist, Patni Telecoms Consulting
Schedule: Thursday, October 11, 2007, 9:00 am to 1:00 pm, Track 1
Session: Improving Customer Experience In Saturated Markets
Key topics:

	Service providers are facing a dual challenge from slowing demand in legacy businesses and accelerating competition from innovative competitors. In order to cope with these challenges in saturated markets, management processes focused on improving customer service experience are needed based on intelligent and innovative practices.

	This session will examine a management framework that links customer experience to operational parameters, providing a proven maturity path for operators willing to meet and exceed customer experience objectives.

Speaking Engagements: TeleEvo 2007, Eastern Europe Regional Summit
October 8-11, 2007, Moscow, Russia
Speaker: Hugh Roberts, Senior Strategist, Patni Telecoms Consulting
Schedule: Wednesday, October 10, 2007, 2:00 pm
Topic: New service portfolios: Who is the customer, who owns the customer and who should manage the customer data?
Coverage:

	Subscribers as a resource: recognizing the importance of customer management

	Customer ownership in the content value chain

	Risk and reward: making money from new services

	3RM (=CRM+PRM+DRM): a 360 degree view of managing the customer in the new telecoms ecosystem

	Should we adopt, overlay or compete with X-factor (advertising-led) business models?

Speaking Engagement: SDP Global Summit 2007,
September 18-20, 2007, Frankfurt, Germany
Speaker: Samvit Raina, VP & Head (Global Consulting),
Patni Computer Systems Ltd
Schedule: Tuesday, September 18, 2007, 3:45 pm
SOA and the Customer Experience: Ensuring an End-to-End Seamless Experience
Key topics:

	Responding to the customer needs at different levels: multi-channel purchase and ordering, activation and provisioning, service request and resolution

	Examples of real-world SOA implementations for triple/quadruple play operators

	Examples of best-practices for customer experience management across multiple channels

	New ideas and guidelines for churn reduction


	The role of real-time analytics to drive higher ARPU

Speaking Engagement: Managed Services and Outsourcing for Telecom Operators March 26-29, 2007, The Riviera Marriott Hotel, la Porte de Monaco
Speaker: Sanjay Zalavadia - IMS Practice Head,
Patni Computer Systems Ltd
Schedule: March 26, 2007, 03:40 pm
Outsourcing as a Technological Enabler: Utilizing Outsourcing and Managed Services to Capitalize On the Benefits of Innovation
Key topics:

	Evaluating the financial implications and the projected cost savings of employing managed services instead of developing new technologies in-house

	Understanding how timescales for implementation of new technologies via managed services compare with in-house development

	Determining the limitations that handing over control of technology may place on the availability of certain technologies

Speaking Engagement:2007 Next Generation OSS Integration,
March 5-7, 2007, Boston, MA, Hyatt Harbourside
Speaker: Jayson Callaway - Patni Computer Systems Ltd,
Greg Mc Call - Senior Director Carphone Warehouse UK
Schedule: Tuesday, March 6, 2007, 4:15 pm
Extreme Transformation Case Study: Consolidating a Retail Telecom Provider into a Triple Play Powerhouse
Key topics:

	Recognizing the need for NGOSS enablement when there is a complete business model change

	Bringing multiple product lines to market, in multiple countries

	Transforming legacy systems to support the next generation paradigms, standards, and regulatory prerequisites.

Speaking Engagement: MVNO sustainable business models
September 26-28th 2006 Warwick Hotel, New York city, USA
Speaker: Samvit Raina
Schedule:
26th September 2006 - 11:20: Panel Discussion: Assessing the Mobile Market Following the Launch of Major MVNOs and Examining the Growth Opportunities for Future MVNOs
Key topics:

	Examining the current status of the MVNO market in North America: who are the key players and what has been their impact on the mobile market?

	Which MVNOs are most likely to succeed in the MVNO market and what makes them attractive opportunities as mobile brands?

	What are the next steps for the market to evolve: - Will business models change? - Which brands will enter the market?

Speaking Engagement: MVNO summit 2006 Dockside Sydney, Australia 30-31 August 2006
Speaker: Peter Jose
Schedule:
31st August 2006 - 13:20 - Accelerating the Launch of Your MVNO through a Customized Roadmap
Abstract: To achieve MVNO success it is essential to build scalable OSS/BSS platforms that manage and control the operational processes of your business
Key topics:

	Best practices in developing an MVNO with pre-determined timelines for go-to-market launch

	Customized versus packaged solutions - which is more appropriate, and for what situation?

	Outsourcing? Establishing an appropriate cost model for your MVNO IT

	Reflecting on industry experience: a case study of MVNO launches Virgin Mobile, USA, and Mobile ESPN, USA

Speaking Engagement: MVNO Revenue Opportunities and Service Differentiation Forum; Barcelona, Spain; 6-8 June 2006
Speaker: Samvit Raina
Schedule:
7th June 2006 - 12:25 - Panel Discussion: Examining the Future of MVNOs in the Global Telecoms Market; 14:55 - Systems Consideration for Entering into New Business with MNVO Models
8th June 2006 - 11:15 - Key Speakers Panel Discussion - Branding: the Key Differentiator in the MVNO Business
Abstract: Through a range of intuitive commercial and technical presentations, lively debates and interactive workshop sessions, this session will equip delegates with reliable methodologies to increase revenues and gain a competitive edge in the MVNO market.
Key topics:

	Who will win the war on niche markets? MVNOs or MNO low cost brands?

	Achieving multi-platforms convergence: new technological and business challenges for MVNO

	Is strong Branding, the major success factor in the MVNO Business?

	Next Generation Services: Mobile TV, Mobile Music and Mobile Infotainment for MVNOs?

	Strategic Partnerships and Alliances: are they the key service differentiators for MVNOs?

Contact us: For more information, please contact Anuj Sachdeva, Patni on +44 (0) 7739 326284 or Chai Rajebahadur, Patni on +44 (0) 7917 133692

Speaking Engagement: IIR Telecoms - MVNO Business & Partnering Strategies, Cannes, France, Nov 29, 2005
Session: Developing the information technology required to radically grow your MVNO and optimizing its integration with the host network operator
Speaker: Samvit Raina
Abstract: The session covered the IT requirements of a complex MVNO deployment and discussed the ways to handle them for fast-track subscriber growth in a short period. The speaker also presented various IT business models followed and compared their typical launch metrics. He covered various complex IT issues concerning the integration with the network operator. Most importantly, he talked about Patni's MVNO capabilities and how it helped some of the best known MVNOs launch their service in record time-frame.
Contact us for more information or a copy.

Speaking Engagement: Siebel CustomerWorld, Boston, Oct 17, 2005
Session: Customer Keynote: Patni Client - Virgin Mobile on Customer-Centric Success
Speakers: Mike Parks, CIO, Virgin Mobile and Samvit Raina
Abstract: This keynote, following the CEO address by George Shaheen will focus on: Effective and efficient building of customer-centric Business Support Systems.
Contact us for more information or a copy.

Speaking Engagement: Siebel CustomerWorld, Boston, Oct 18, 2005
Session: Customer Success Story: Patni Client - Visage Mobile Speakers: Rashesh Jethi, CIO, Visage Mobile and Samvit Raina
Abstract: How to launch an MVNO in 100 Days through a NextGen B/OSS Solution: Learn how a Mobile Virtual Network Enabler (MVNE) developed an innovative, flexible and scalable B/OSS solution, based on Siebel Communications, to support the fast-track launch of new mobile services for brand owners, wireline, cable and media clients. Visage Mobile (a leading MVNE) and Patni (a leading telecom IT services firm) developed a comprehensive multi-tenant B/OSS platform, which was used to launch a new MVNO in 100 days. Siebel Communications is a key component of the B/OSS solution and provides critical customer-facing services including customer care, order management, and service assurance. Visage and Patni will share best practices for creating a flexible business process framework and integrating Siebel Communications with other 3rd party OSS applications to expedite the launch of new mobile revenue streams.
Contact us for more information or a copy.

Speaking Engagement: Siebel CustomerWorld, Boston, Oct 18, 2005
Session: Customer Success Story: Patni Client – Covad Communications Speakers: Ivan Nepomnaschy, Sr. Manager, Covad Communications and Raj Badarinath
Abstract: Delivering a Convergent Product Launch Platform and VoIP Order Management at Covad. Learn how Covad is using Siebel Communications 7.7 to manage VoIP orders and as a scalable convergent product launch platform for new voice & data revenue streams, enhanced customer care and increased business process efficiencies. In less than 6 months, Covad and Patni, a leading telecom IT services firm, successfully implemented Siebel Order Management to support Complex Product Catalog, Provisioning, Service Fulfillment and integration with 3rd party applications. Results include a 300% increase in order processing ability, a 25% decrease in order cycle time, rapid nationwide VoIP service launch and a scalable, convergent platform for the delivery of future voice & data services.
Contact us for more information or a copy.

Paper: Wireless VoIP, June 2005
Publication: Included in “The Annual Review of Communications #57”
Publisher: International Engineering Consortium
Author: A. J. Musgrove
Contact us for more information or download Wireless VoIP Whitepaper

Industry Standards: TeleManagement Forum, Nice, France May 2005
Topic: Shared Information Data Model / OSS Integration
Demonstration
Lead Contributor: A. J. Musgrove
Abstract: Working demonstration of Patni’s innovative and successful application of the TeleManagement Forum’s Shared Information/Data Model (SID) in a Catalyst project presented throughout the Telemanagement World show. The Catalyst demonstrates rapid OSS integration, leveraging key industry standards of NGOSS and SID, across both non-standard and OSS Through Java Initiative (OSS/J) Interfaces, using commercial integration technologies in conjunction with the SID to reduce the costs, risks and timelines associated with OSS/BSS solutions deployment. This Business Agility Catalyst Project uses the SID model to simplify and accelerate integration of a fulfillment solution scenario defined by Covad Communications, France Telecom, and Internap which was implemented by Patni in conjunction with IBM, Pantero and Ceon.
For more information, contact us, TeleManagement World, or TeleManagement Forum Catalyst Program.

Speaking Engagement: TeleStrategies Billing & OSS World, Philadelphia PA May 2005
Session: Case Study - OSS & Billing for VoIP Launch at Covad
(with client Covad Communications)
Speakers: Rohit Bedi and Ravi Chava
Abstract: There are important considerations surrounding the re-use and extension of existing OSS/BSS applications, introduction of new applications, and the process, regulatory, tax, and legal ramifications of launching VoIP. This session describes the VoIP implementation for leading broadband provider Covad Communications and its efforts to revamp its OSS and billing systems to support the VoIP usage model.
Contact us for more information or a copy.

Speaking Engagement: TeleStrategies Billing & OSS World, Philadelphia PA May 2005
Session: Case Study - 100 Days to New Mobile Revenues via NextGen OSS/BSS Platform Development at Visage Mobile
(with CIO, Visage Mobile)
Speakers: Rohit Bedi and Raj Badarinath
Abstract: This session covered how an innovative and scalable OSS/BSS platform for both pre-paid and post-paid business models was applied to launch a new MVNO in 100 days. The OSS/BSS infrastructure needed to provide critical customer-facing services (customer care, order management, billing, service assurance) in a multi-tenant, network-independent fashion while supporting the complex business process management framework of numerous enterprise applications, 3rd party providers and multiple carriers’ business processes.
Contact us for more information or a copy.

Speaking Engagement: CTIA, New Orleans, LA Mar 2005
Session: Smartphone Wireless Carriers and Networks (Panel with Verizon Wireless, Cingular, Sprint, and Patni)
Speaker: A. J. Musgrove
Abstract: Which carrier and technology best benefits the capabilities and demands of today's Smartphone technology? What other types of networking arrangements may benefit smartphones and your enterprise? Carrier executives and analysts compare current carrier offerings and network coverage including their related technologies and next generation high speed networks including EDGE, EV-DO, HSDPA, VoIP, Push-to-Talk technologies, and more.
Contact us for more information or a copy.

Speaking Engagement: CTIA, New Orleans, LA Mar 2005
Session: Smartphone Solutions Developer Workshop
Speaker: Samir Shah
Abstract: Multi-platform Smartphone development and customization - Learn the best methods and strategies involved in creating scalable cross platform solutions that not only meet the needs of users but are ready for market and deployment over wireless networks.
Contact us for more information or a copy.

Speaking Engagement: CTIA, New Orleans, LA Mar 2005
Session: The Nuts & Bolts of Building an MVNO (Panel with Patni, Earthlink, Visage Mobile, Ericsson, Gartner, American Wireless, &
The Besen Group)
Speaker: Rohit Bedi
Abstract: The wireless industry boom is attracting more and more “phantom” operators to join the ranks of traditional mobile service providers. But what does it really take to be a successful mobile virtual network operator (MVNO)? From securing funding to developing strategic partnerships to selecting billing software, this session will offer a play-by-play on MVNO business plan formation and identify the key success factors for would-be pre- and post-paid wireless service providers.
Contact us for more information or a copy.

Speaking Engagement: TeleStrategies VoIP World, Virginia Nov 2004
Session: The VoIP over Broadband Service Bundle Opportunities: Impact on BSS/OSS
Speaker: A. J. Musgrove
Abstract: What services can be bundled with VoIP over DSL/Cable Modems today? How can simultaneous VoIP and data video services be supported? Are there any SIP or web conferencing killer apps and what is the impact to legacy OSS/BSS?
Contact us for more information or a copy.

Speaking Engagement: TeleStrategies VoIP World, Virginia Nov 2004
Session: Leveraging the Network for New Mobile Revenue Streams: Wireless VoIP
Speaker: A. J. Musgrove
Abstract: Wireless VoIP is gaining mindshare. Where does it fit in? What do Mobile firms need to do to ride the VoIP wave? New revenue, increased leverage of network assets, reaching new markets, and offering customers a superior value proposition are some of the benefits available to mobile firms offering wireless VoIP. Offering compelling, comprehensive bundles including wireless VoIP can increase stickiness as well as ARPU from the one-stop shop mobile provider. To fast-track this revenue stream, the mobile carrier (or MVNO) can offer retail-branded mobile plus broadband data via key alliances with VoIP providers, directly reselling VoIP, or reselling fixed line wireless. This requires expedited enabling of complex operational support systems to sell, handle & provision orders, self-service, and updated customer care as well as converged billing, mediation and rating.
Contact us for more information or a copy.

Speaking Engagement: TeleStrategies VoIP World, Virginia Nov 2004
Session: Upgrading Circuit Switching Platforms to Support SIP/IP Services and their Impact on OSS
Speaker: A. J. Musgrove
Abstract: Replacing class 5 circuit switching technology with VoIP soft switches for most ILECs is not going to happen in the near term. So what can be done to front-end legacy TDM infrastructure to support new IP services? And, what is the impact to legacy BSS/OSS infrastructure?
Contact us for more information or a copy.

Speaking Engagement: TeleManagement World, Long Beach, CA
Oct 2004
Session: A Roadmap to Billing (Panel with Cymbal [acquired by Patni], Global Billing Association, CSG, Portal, Intec)
Speaker: A. J. Musgrove
Abstract: Moderated by Billing Summit chair Mark Crego, this panel session presented a detailed road map that can guide through the most important aspects of billing and customer care including: managing customer relationships, built-in revenue assurance, scalable and flexible architectures and seamless, content and context based billing.
Contact us for more information or a copy.

Speaking Engagement: TeleManagement World, Long Beach, CA
Oct 2004
Session: Billing and OSS for a Fast-Track VoIP Launch (Cymbal [acquired by Patni] with client Covad Communications)
Speaker: A. J. Musgrove
Abstract: Leveraging existing network assets to forge a new reach to customer's premises, there are important considerations surrounding re-use and extension of existing circuits and OSS/BSS applications as well as the process, regulatory, tax, and legal ramifications of launching VoIP. Upgrading to a more flexible OSS is required to support VoIP usage models and changing regulations. Seamless bill integration and consolidated billing infrastructure are also non-trivial but required to support optimal service bundling, further impacting the OSS application work required for a successful launch.This case study covers the VoIP implementation for leading broadband provider, Covad.
Contact us for more information or a copy.

Speaking Engagement: iWireless World, Los Angeles CA July 2004
Session: New Mobile Revenue Stream: Wireless VoIP (Cymbal [acquired by Patni])
Speaker: A. J. Musgrove
Abstract: Wireless VoIP is gaining mindshare. Where does it fit in? What do Mobile firms need to do to ride the VoIP wave? New revenue, increased leverage of network assets, reaching new markets, and offering customers a superior value proposition are some of the benefits available to mobile firms offering wireless VoIP. Offering compelling, comprehensive bundles including wireless VoIP can increase stickiness as well as ARPU from the one-stop shop mobile provider. To fast-track this revenue stream, the mobile carrier (or MVNO) can offer retail-branded mobile plus broadband data via key alliances with VoIP providers, directly reselling VoIP, or reselling fixed line wireless. This requires expedited enabling of complex operational support systems to sell, handle & provision orders, self-service, and updated customer care as well as converged billing, mediation and rating.
Contact us for more information or a copy.

Speaking Engagement: TeleManagment World, Nice, France May 2004
Session: Fast-Track Launch of a New Revenue Stream via a Mobile Virtual Network Operator (MVNO) (Cymbal [acquired by Patni])
Speaker: Rohit Bedi
Abstract: One of the most successful, newest models of expanding market reach and leveraging resources for new revenue streams is the powerful brand-leveraging MVNO model. How does one get started? What key resources and partners are needed to make this happen? Who will succeed in this emerging market? Given an established brand, the next most vital resource needed to open the revenue stream is a robust, scalable, cost-and-performance optimized OSS/BSS. How can a ready-for-anything OSS/BSS architecture and set of systems be developed in less than 7 months, and not break the bank? Patni shares how to do this effectively and successfully along with MVNO case studies.
Contact us for more information or a copy.

Speaking Engagement: TeleStrategies Billing & OSS World,
Washington DC May 2004
Session: Converged Mediation, Rating and Billing for Circuit-Switched and VoIP Services (Cymbal [acquired by Patni] with VP Product Development, Comcast)
Speaker: A. J. Musgrove
Abstract: While it is tempting for established carriers to build new technology silos for VoIP, lower operation expenses and greater value can be realized by implementing platforms to support billing as a whole. In this case study, the individuals charged with building Comcast's back-office systems for both it circuit-switched and VoIP services will discuss the challenges they overcame.
Contact us for more information or a copy.

Speaking Engagement: TeleStrategies Billing & OSS World,
Washington DC May 2004
Session: New Revenue Models for Mobile Carriers -- MVNO Launch (Cymbal [acquired by Patni] with CIO, Virgin Mobile)
Speaker: Samvit Raina
Abstract: One of the newest and most successful approaches to expanding market reach and leveraging resources for new revenue streams is the powerful brand-leveraging Mobile Virtual Network Operator (MVNO) model. Given an established brand, the next most vital resource needed to open the revenue stream is a robust, scalable, cost and performance optimized OSS/BSS. How can a ready-for-anything OSS/BSS architecture and set of systems be developed in less than 7 months, and not break the bank? Virgin Mobile US CIO and Patni SVP Global Delivery share how this was done, with resounding market success.
Contact us for more information or a copy.

Quote: Segue Press Release, May 2004
Topic: Segue Announces SilkCentral Test Manager 7.0 for Optimizing Software Quality
Author: Chris Brown, Patni QA Manager
Link: http://phx.corporate-ir.net/phoenix.zhtml?c=90913&p=irol-newsArticle&t=Regular&id=573511&

Paper: End-User Security for Broadband Providers, Fall 2004
Publication: Included in “Broadband Report -- Broadband Services, Applications, and Networks: Enabling Technologies and Business Models”
Publisher: International Engineering Consortium
Author: A. J. Musgrove
Contact us for more information

Speaking Engagement: TeleManagment World, Dallas, Tx Nov 2003
Session: Optimizing OSS via Targeted EAI Architecture Design
Speaker: Vivek Raghavan (with client Hutchison 3G)
Abstract: Expediting time-to-market for new products and services requires optimizing the design and implementation of the enterprise application integration architecture. Patni will share industry trends in EAI, lessons learned and a case study on how doing this at Hutchison 3G allowed a simultaneous 9-country product launch in record time.
Contact us for more information or a copy.

Paper: Provisioning Error Management, June 2003
Publication: Included in “Annual Review of Communications #56”
Publisher: International Engineering Consortium
Author: A. J. Musgrove
Link: http://www.iec.org/pubs/print/aroc56.html

Paper: Web Services and the Business of Broadband, Summer 2003
Publication: Included in “The Business of Broadband: Access and Applications”
Publisher: International Engineering Consortium
Author: A. J. Musgrove
Link: http://www.iec.org/pubs/print/business_broadband_toc.html

Paper: Rapid OSS Integration, Summer 2003
Publication: Included in “OSS Report: Solutions and Strategies for the Emerging Network”
Publisher: International Engineering Consortium
Author: A. J. Musgrove

BIO: Sanjay Zalavadia
Sanjay Zalavadia heads the IMS Practice for Patni's Telecom & Media business unit. Sanjay has over 15 years of experience in Information Technology, Enterprise Networking and Customer Care & Billing for the Communications industry.

Sanjay has experience in leading large teams in various functions including customer care, infrastructure and operations. Key focus areas have been in managing OSS rollouts and network hardware infrastructure, NOC deployments and tiered production support structures. Prior to heading up the managed services organization, he was responsible for setting up global managed services for several marquee clients for Patni in operational roles. Prior to this he was with Nortel for about 8 years in various roles spanning product and program management, business development and managed services.

BIO: Jayson Callaway
Jayson Callaway, Next Gen OSS Practice Head - Patni Telecom & Media business unit, brings broad knowledge of the technical and business challenges required to bring broadband and telecommunications services to market in multiple countries. His career in the industry started with US based circuit-switched networks and has expanded to cover wireline, wireless and broadband technologies. Jayson brings experience with the entire suite of OSS applications required to support a telecom business.

Jayson's domain expertise comes from over ten years of targeted telecom management, consultative, and engineering roles working with companies around the globe to improve back office solutions to better leverage existing business models and expand existing systems to leverage new lines of business.

BIO: Peter Jose
Peter Jose, heads the Asia Pacific & Japan region for Patni's Telecom Business Unit. Peter is responsible for the Sales & Marketing of services into leading media & telecoms clients. His teams have been responsible for the successful commercial launches of 3G, MVNO & MVNE service offerings for such brands as Virgin Mobile, Disney Mobile, & Three. Peter regularly consults to senior business & IT management in assisting to define their strategy and support model for the creation of new revenue streams. Peter brings strong leadership experience after having previously held senior leadership positions in leading consulting firms across UK, Europe & Asia Pacific.

BIO: Rohit Bedi
Rohit Bedi heads Patni’s OSS and BSS competencies where his teams build market-leading services solutions for telecoms, including an industry-wide reputation for deep mobile virtual network and VoIP expertise. He is also responsible for revenue and marketing of telecom services to clients worldwide. He brings leadership experience in building successful product and service lines, having worked for companies such as Cymbal, Siebel, PeopleSoft, Deloitte and Bain supporting telecom clients.

BIO: Samir Shah
Samir Shah heads Patni’s Telecom Product Development and Quality Assurance Practice where he architects innovative solutions and leads teams on product development, QA, MVNO and global delivery implementations. He has managed major initiatives for leading firms such as AT&T, Virgin Mobile, iPass, Visage Mobile, RCC, Cadence, Good Technologies, and Aruba.

BIO: Vivek Raghavan
Vivek Raghavan leads Patni’s Telecom Business Integration practice, responsible for project delivery for all BI practice clients. Vivek was previously a research scientist at Stanford Research Institute International, working on security, intrusion-detection, and pattern-detection algorithms for DARPA. As co-founder and Director of Professional Services of eSelf Inc., Vivek architected and delivered large Business Integration projects for Hutchison 3G, Calpine, Standard Chartered Bank, Cable & Wireless, and Time Warner. Vivek holds a Bachelor's degree in Computer Science and Physics from the University of Kentucky and a Master's in Computer Science from the University of Arizona.

BIO: Samvit Raina
Samvit Raina, Patni's Vice President & Head (Global Consulting) is a fast track professional with 15 years of experience in Information Technology managing large scale projects in telecommunications, travel, and financial services industries. Samvit has experience in leading large teams in various functions including business analysis, development, infrastructure, and operations. Key focus area has been in deploying heavily integrated OSS platforms for telecommunications service providers using middleware / application server technologies and integrating multiple internal and external systems.

Samvit has managed projects through all phases of systems implementation including strategy definition, cost benefit analysis, planning, vendor selection, design, development, testing and rollout.

BIO: Ravi Chava
Ravi Chava, Patni Billing Practice Head, provides leadership in the areas of IP, prepaid and convergent billing and rating strategies, including billing integration and deployment. Ravi has led key billing implementation, product, and marketing initiatives for CSC, Siemens Information Services and Portal Software, where he was responsible for evolving the Portal Infranet ISP billing product to support 3G Wireless Data, Content, Telephony and NextGen services.

BIO: Raj Badarinath
Raj Badarinath, Patni CRM Practice Head, is responsible for building market-leading front-office service solutions for telecoms. From previous leadership roles at PeopleSoft and Infosys, Raj delivers key thought leadership in the areas of customer relationship and lifecycle management, multi-channel contact centers, business intelligence - analytics, dashboards, knowledge management and wireless solutions.

BIO: Arthur J. Musgrove
Patni’s Operations Support Services Practice Head Arthur J. (A.J.) Musgrove manages enterprise services engagements for new telecom revenue streams, including VoIP, Video on Demand, and other complex telecom services. He enables opex reduction through optimized OSS applications and architecture, i.e. converged billing, mediation and rating. A.J. previously managed circuit-switched local-services telephony at MFS, WorldCom, and AT&T, and has consulted with OEMs and carriers worldwide in his previous senior roles. A frequent industry speaker and author, A.J. is an active member of the TeleManagement Forum, and has been published by IEC, Dr. Dobb’s Journal, Web Services Journal, Macmillan Press and others.

BIO: Colin Orviss
Colin Orviss, Senior Vice-President, Patni Telecoms Consulting, co-founded Logan-Orviss International in 1995. He has over 30 years’ experience in the communications arena, having worked in senior positions at BT and Sonera Finland and in senior international roles in a major US corporation and for the 6th largest non-vendor systems integration company in US. He has worked as an independent international telecom consultant since 1992.

Colin is highly accomplished and respected within the telecom industry. He has defined enterprise information systems architectures and programme managed the implementation of solutions for several operators. His detailed understanding of the business and commercial implications of information systems deployment are routinely accessed by both telco operators and software vendors. Colin regularly speaks at industry events arranged by IIR, IBC-3GSM, TMW and leading software vendors and provides independent comment on crucial industry issues.

BIO: Hugh Roberts
Hugh Roberts is Senior Strategist for Patni Telecoms Consulting (formerly Logan Orviss International) working with network operators, service providers, VAS suppliers and vendors to develop their service and product strategies, market and brand positioning, revenue fulfillment and business modeling. Formerly he was Development Director of the TeleManagement Forum, where he was responsible for the introduction of TM Forum’s BSS Teams for Revenue Assurance, Content & Data Charging and Pre/Post Convergence. He remains intimately involved in integration of these areas into the NGOSS, SID and eTOM frameworks.

Hugh is a frequent media commentator and analyst, speaker & chair of industry conferences around the globe, as well as the author of numerous articles for the trade, national and international press. He is also Chairman of the World BSS Awards Judging Panel.

Global Sourcing Insight

Case Studies

Patni Enables Grand Central Communications product launch.

Industry record 100 Days to MVNO launch-new revenue stream for Global Telecom Carrier

Patni's billing solution expedites VoIP rollout for a major US broadband provider