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“ Patni’s challenge towards quality improvement and high productivity has led to one of our best practices of effective usage of overseas outsourcing.”
Kunio Takezawa
GM, Information Systems Center
Toshiba Corporation |
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| Case Study |
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Japanese MNC leverages Patni's expertise in high technology area to achieve market leadership |
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Using its Global Delivery Model, Patni successfully services the client's diversified requirements
including new product development, enhancements, product re-engineering, porting &
migrations, verification & validation, thus helping the client sustain its unique competitive
advantage based on innovation and quality.
The Client
Our client is a leading innovation-oriented solution provider that develops, manufactures, markets and services equipment and
systems in the emerging technology areas. It focuses on optimally applying advanced technologies in a series of product offerings involving Device Manufacturing Equipment, Life Sciences, Information and Manufacturing, Design and Manufacturing,
Electronic Components and Advanced Industrial Materials.
The Challenge
In its vision to become a global leading company in the field of nanotechnologies, our client focuses on developing its usiness across a variety of segments, including Electronic Device Systems, Life Science, Information Systems & Electronic Components, and Advanced Industrial Products. Its major objective is to achieve faster product releases and reduced ime-to-market.
The Solution
Patni has a ten-year old trusted partnership with the client. Patni's unique project management and knowledge transfer systems, robust IPR protected mechanisms, quality procedures, R&D capability, management philosophies and delivery excellence specific to the Japanese industry, led to the formalization of its offshore outsourcing relationship with the client. Patni was therefore wellequipped to take this relationship to the next level by bagging projects on the development of next generation products for the client. This included fulfilling diversified service requirements comprising new product development, enhancements, product reengineering, porting & migrations, verification & validation.
Patni’s strategic approach
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Patni has adopted an excellent and highly optimized mix of offshore/onsite mode. |
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It leverages the excellence and expertise in the Global Delivery Model for outsourcing of high-end, cutting-edge services in the high-technology industry. |
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The 100% fixed priced projects are aimed to derive optimal cost benefits to the client. |
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Fulltime V&V resources are associated with the project from the beginning to enforce high quality standards. |
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An expert translation cell caters to translations of requirement specifications and daily communications. Japanese language
skilled engineers serve as onsite coordinators to bridge language barriers enabling seamless communication. Best practices, methodologies and a service delivery framework are adopted to establish a mutually beneficial relationship. |
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A 6-monthly business-planning meeting at the apex level helps to forecast resource requirements for different skills and
platforms. |
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Project management by metrics, weekly status reporting, joint review processes and bi-directional feedback mechanisms are
adopted to ensure smooth progress of the relationship. |
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Highlights of work done
Electron Beam Lithography: Data Conversion
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Understanding of the complicated domain of Electron Beam Lithography |
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Implementation of various methods for performance improvements using fracturing methodology |
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Providing a distributed computing environment |
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Technical Japanese documentation. |
Mass Spectrometer: Development of User Interface
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Understanding the Mass Spectrometer domain |
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Display of real time chromatograph |
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Development and Enhancements for the touch screen GUI. |
Scanning Electron Microscope: Development for Defect Detection
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Understanding complex image processing algorithms used in defect detection
Architectural changes from the existing system |
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Implementation of socket communication between various processes and
synchronization in a multi-threaded/multi processing environment. |
Biochemistry Analyzer: Development of User Interface
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Understanding the domain of biochemistry analyzers |
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Designing and development of the architecture for the GUI and the interface
between the instrument and the GUI. |
Design Gauge: Re-architecting and Development
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Re-architecting from Windows to Linux |
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Development of UI Modules and its interface, and Libraries for various
operations Interfacing with external processes using socket communication |
The Technology
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Language: C, C++,VC++,VB, Linux, HP-UX, MFC, Qt, X- Windows, VxWorks |
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Platform: Windows, Unix,Linux |
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Products: Mass Spectrometer, Clinical Analyzer, Scanning Electron Microscope, Electron Beam Lithography |
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Domain: Life Sciences Instruments, Semiconductors and Device Manufacturing Equipments |
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Skills: Reverse Engineering, New Developments, Distributed Processing, GUI Enhancements, Maintenance, Testing and Code Development |
The Benefits
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Faster product releases and reduced time-to-market with global support of team of domain and functional experts |
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Global Delivery Model to leverage cost arbitrage |
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Increased accuracy and performance improvements for defect detection procedures in Semiconductor instruments |
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Standardized and detailed documentation for quicker product feature enhancements |
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Efficient and enhanced Product Lifecycle Management. |
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