Patni's vast experience in PeopleSoft implementation helped to remove show-stoppers and
accelerated time to go-live, ensuring streamlining of core financial processes, better
manageability and organizational effectiveness.
The Client
A mid-sized US based
Software Services
company, with about 4000
employees and sizeable
operations in India, besides
its many locations worldwide.
The Challenge
The client wanted to streamline its financial business processes across
geographies and have an integrated organization-wide uniformity of
processes, procedures, consolidation and reporting. The end objective also
included Web-based connectivity for employees enabling anywhere, anytime
use of the financial system from across the globe.
The client thus initiated a world-wide implementation of the PeopleSoft
Financial Supply Chain Management (FSCM) 8.4. The implementation was
soon plagued by a number of show-stoppers:
 |
Lack of clarity on the expectations from the PeopleSoft implementation |
|
Inadequate preparation, hurried business analysis and requirement
gathering, inadequate training, low end-user involvement, lack of fulltime
resource availability, |
|
Inadequate documentation and absence of critical customization
documents |
|
Lack of expertise in ERP implementation. |
The client's senior management in disillusionment turned to Patni which
has had a huge success in implementing Financial Supply Chain
Management (FSCM) 8.4 for its own internal business processes across the
globe within time and budget.
The Solution
Patni made a quick assessment using standard templates on the health of the
implementation and quickly diagnosed that the entire exercise of the
implementation was to be redone and PeopleSoft FSCM 8.4 to be re-implemented.
Adopting the methodology: streamline, integrate, architect, configure, and
customize, Patni's key responsibilities on the project involved:
Inventory Management - Enables the client Customer Support team to maintain inventory of devices. It has features of tracking the complete history of devices, which undergoes various phases of acceptance/inspection/rejection.
|
Streamlining processes to bring the database and server administration
issues under control. |
|
Streamlining of the instances through fresh installation on server class
machines, thus eliminating the chaos due to the existence of various
development instances running on the desktop machines. |
|
Integration of the HRMS 8.8 and FSCM 8.4 systems with the help of an
Integration Broker in order to publish the employee data from HRMS to
Finance. |
|
Devising the system architecture with multiple web servers and process
schedulers, while using the concept of n-tier connectivity. This helped the
PeopleSoft system become Web-enabled. |
|
Configuration of the following modules:
- Chatfield
- GL, AP, AR
- Billing and expenses
- Interunit billing and VAT functionality. |
|
Customization and development of workarounds for:
- Workflow for expense routing
- Prior configurations arising out of the Projects and Contracts
module. |
The Technology
Software:
|
PeopleSoft Financial Supply
Chain Management (FSCM) 8.4:
50 Concurrent Users |
Hardware:
|
Dell Server Class Machines: P4
with Windows 2000 Operating
System |
Database:
|
MS/SQL sever 2000. |
| |
 |
The Benefits
Patni's vast experience in PeopleSoft implementation, standard
quality and SDLC processes, helped in reducing the postimplementation
show stoppers and time to go-live.
|
Standard SDLC and documentation processes changed the
scenario from being 'person dependent' to being 'process
dependent'. This made the entire knowledge impersonal,
thereby eliminating dependence on transient personnel. |
|
Operational efficiency and competency building for
PeopleSoft achieved through network, database, business
processes, resources, allocation of tasks being synchronized
and tuned for maximum performance. |
|
Proactive identifying of bugs and defects at the time of
development, enabled through Introduction of better testing
processes. |
|
Improvement in business processes and minimizing of
customizations in the PeopleSoft deployment, through
consulting in the areas of functional expertise. |
|
Closing of books moved up from yearly closing to monthly
closing. |
|
Moving from the existing manual procedures to institutionalized
allocation, consolidation and reevaluation using PeopleSoft. |
|
