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Case Study
 

IT governance solution helps leading banking institution improve visibility across different projects

The Challenge The Solution The Benefits

By partnering with Patni for implementing a comprehensive governance solution from CA Clarity, a leading banking institution gained the capability to prioritize strategic projects and improve utilization of resources

The Client

The client is one of Asia's leading banking institutions.

The Challenge

With no governance mechanism in place to monitor numerous IT projects, the client was facing a huge challenge in monitoring the progress of each project. As more than 600 IT projects were being executed in a year, the client found it extremely difficult to ensure alignment with business strategy, and handle resource constraints.

Further, each project had its own reporting structure which prevented a single view of all the different IT projects running across the organization. Project information was compiled manually using Excel sheets, and consolidated at the end of every month. Manual compilation of data was not only time consuming, but also prone to errors.

To address these issues, the client partnered with Patni to implement an effective IT governance solution that would help the former effectively monitor different IT projects across the organization.
 

The Solution

Patni partnered with the client to understand the business requirements and mapped it to the existing IT infrastructure and application portfolio. Based on the understanding of the business requirements, Patni suggested a phased implementation of the IT governance solution. The IT governance solution chosen was CA Clarity. The solution was chosen for its ability to provide an integrated project and portfolio management solution.

To ease adoption and speed up the implementation process, Patni conducted a workshop on the IT governance solution. This workshop gave a functional and technical overview of the product, which in turn helped the users define their key requirements effectively.

Subsequently, Patni helped the client in customizing reports and ensuring data integrity for use by the IT governance solution. Using the CA Clarity XML Open Gateway architecture, a comprehensive set of open XML and Java-based APIs, the client was able to synchronize information between different applications. For example, information logged in timesheets could be sent to financial applications for calculating project costs instantly. This integrated view allowed complete visibility into every project cost, and facilitated allocation of resources across different projects.


 
The Technology

IT Governance application: Clarity 7.5.3 on Weblogic 8.0

Operating System: Unix

Database: Oracle 10g

 

The Benefits

By implementing a comprehensive governance solution from CA Clarity, the client has gained the capability to prioritize strategic projects made possible by improved visibility and control over IT operations.

Other significant benefits include:
Improved decision making due to complete visibility into different projects
Improved efficiencies due to automated notifications and reminders
Effective management and measurement of IT projects
Improved allocation and utilization of resources
Role based insights into financial and project related data
Improved cross-project synergies

 
   
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