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“Outsourcing our requirements to Patni offers us not only cost savings, but also a single point technology and business process outsourcing partner. Patni was evaluated on various parameters including quality processes, domain expertise and onsite-offshore capabilities to service the US market; their experience in the Life and Annuity business was a clear differentiator.”
Dennis Callahan
Executive VP and CIO
Guardian Life Insurance Company of America
 

Infrastructure Management Services

As enterprises scale their IT infrastructure to support business growth, managing global networks, databases and applications becomes a herculean task which can overwhelm internal resources.

Patni provides comprehensive services to help organizations optimize critical IT staff. Our Infrastructure Management Services offer a complete portfolio of solutions and services for managing enterprise IT infrastructures.

Highlights of our Infrastructure Management Service capabilities include:
Sophisticated, business-driven IT management solutions via Patni's professional services
NOC-based 24x7, automated, management capabilities that can be delivered anywhere, around the world.
 
We have standardized processes, integrated architectures, and delivered significant cost savings in multiple project-based enterprise IT client relationships. Our domain expertise spans a diverse set of systems and technologies that comprise enterprise IT infrastructures of organizations.

Proven Infrastructure Management Services

When you choose Patni’s Infrastructure Management Services, critical IT staff can be focused on deploying new services or on revenue-generating initiatives. Whether we remotely manage some or all of day-to-day IT infrastructure operations – or deliver project-specific consulting, design, and implementation services – our expertise and service offerings ensure peak system performance and availability. You can choose remote managed services, professional services or a combination of both.
 
Patni's Infrastructure Management Service solutions enable clients to:
Reduce the total cost of IT operations
Focus limited IT resources on core business activities
Rationalize IT staffing costs
Optimize IT asset utilization
Facilitate service delivery
Improve uptime and system availability.
 

End-to-End Infrastructure Management Services

We have long-term relationships with many Global 2000 leaders. Our clients enjoy the business benefits of our strategic service components, which include:
Professional Services for Planning and Building Infrastructures (covering assessment, design and implementation, migration, IT process consulting)
Remote Managed Services for Running Infrastructures (covering monitoring, management, operations, service desk)
Security Services for Protecting Infrastructures (covering implementation, application vulnerability, identity management).
 

Key Infrastructure Management Service projects

Some of the Infrastructure Management Services engagements carried out for our Global 2000 customers include:
Detailed infrastructure assessments for leading manufacturers and financial institutions, helping to identify and address gaps in their IT environments, and resulting in cost-savings and improved service delivery.
Remote monitoring and administration for critical servers for a large insurance company, reducing costs and increasing server uptime.
Help desk migration to Patni from a top high tech manufacturer, maintaining service levels while lowering costs.
 
 
  Case Studies
Patni migrates a Healthcare ISV's information solutions product on .NET platform
Patni's 24x7 Technical Support helps US client raise the bar of its worldwide customer service
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  Thought Papers
HIPAA Security Final Rule Ensuring Compliance
Role Based Access Control
Data Privacy Legislationx
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Industries: Insurance | Financial Services | Manufacturing | Telecom | ISV | Product Engineering | Retail | Media & Entertainment | Energy & Utilities | Logistics & Transportation | Life Sciences
Services:  Application Development | Application Management | IT Consulting | Enterprise Application Solutions | Embedded Software | Infrastructure Management | eBusiness Solutions | BPO | RFID | BI& DW | Enterprise Integration | Verification & Validation | Process Consulting | Engineering Services | IT Governance | Business Process Management |
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