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Expertise

Process improvement is a way to business excellence. Process quality can be determined by Process-specific metrics and Process Maturity. A good process framework helps improve business performance through increased productivity and reduced cycle times and helps deliver high quality products.

Patni’s Process Consulting Practice (PCP) offers customers a complete range of process improvement related solutions that covers the best of process/quality models and applied proven methodology and practices. PCP facilitates organizations to move to new levels of business excellence through incremental process improvements that are either benchmarked against established models (ISO/CMM/Prince2) or focused on specific process areas of improvement. Incremental and breakthrough process improvements have been achieved through our Six Sigma practice. Our experience with RUP and Agile can be well leveraged to benefit the client’s organization.

Patni’s expertise in Process Consulting results from its investment of over 4000 person-months effort in various Quality Improvement initiatives. Patni’s PCP drive is supported by its three key entities: the Engineering Process Group responsible for definition of processes, the Quality Assurance Group spearheading implementation and institutionalization, and the Delivery Innovation Group providing accelerated support to process improvement initiatives.
 
Software Quality Assurance - Patni's Quality improvement Organization
Patni has provided Process Consultancy to Fortune 500 clients across industry segments. Deploying domain experts having relevant experience, we provide practical solutions with maximum offshore leverage impacting the top/bottom lines directly. Our knowledge management system helps our consultants to leverage the tacit knowledge and provide the best solution. The following is a representative list of our valued customers:
 
 
Customer
Assignment
CMM Based McCormick Process Diagnosis/Gap Analysis
Assets Lifecycle Management Company Process Diagnosis/Gap Analysis (CMM Level 3)
Software Consultancy Company Training (CMM Level 4)
Leading Acoustics Component Manufacturing Company

Process Diagnosis (CMM
Level 2)

One of the largest investor-owned Utility companies in the U.S. Progress Assessment (CMM Level 2)
Large Insurance Company Progress Assessment (CMM Level 3)
Leading Communications Engineering Company
Progress Assessment (CMM Level 2)
Toshiba Research Documents (Six Sigma and CMM)
Focused
Process
Premier Insurance company Quality Assessment
Large Insurance Company Configuration Mgmt, Subcontract Mgmt Process & Metrics
Leading Acoustics Component Manufacturing Company Configuration Mgmt
ABN AMRO Services Company Metrics
ABN AMRO Services Company Requirements Mgmt
One of the world´s Largest Insurance Organization Quality Assurance
Large Elevator Manufacturing Company in Europe Training
Large Mutual Fund Company Quality Assurance

Six Sigma

Large Mutual Fund Investment Company Training
Large Insurance Company based in Canada Training, Identifying Projects and Mentoring
Conseco Mentoring Six Sigma Project
 
 
Case Studies
Establishing 'Quality Assurance Office' using Build-Operate-Transfer model
Leveraging Six Sigma for performance improvement in IT Infrastructure Management
Process Assessment for Software Process Improvement based on CMMI® framework
Process Diagnosis for Software Process Improvement
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  Thought Papers
Continuous Process Improvement - Managing Dynamic Business Environment
Outsourcing Process Improvement Implementation
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