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Communication
Service providers (CSPs) have traditionally faced challenges with customer
retention with known competitors. However, with threats from emerging business
models such as virtual network operators (VNOs) and new emerging competitors
such as Google, customer management is becoming the new battleground where the
battle for experience, mindshare and the resultant wallet share is being
fought.
Patni and Oracle are partnering to develop telecommunications solution
accelerators for customer management and other areas. Based on industry
standards such as SOA and eTOM (enhanced Telecom Operations Map), the solution
accelerators map includes wireless, fixed line, cable/MSOs, broadband, and
converged service providers.
Join us for a one hour eSeminar that will provide insights into how CSPs can
leverage this pre-integrated and pre-tested Customer Management Framework
to accelerate time-to-market and implement a pro-active customer management
strategy. This eSeminar also includes a live demo of Patni's solution framework
selected case studies of live implementations. |
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Date
and Location |
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Live eSeminar
27th March, 2008. 11 AM-12 PM PST |
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Session Requirements |
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To attend this online eSeminar, attendees will require a
workstation meeting the following
requirements. |
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Platform: Windows 98, ME, NT SP 4 or higher,
2000, XP
Browser: Internet Explorer 5.5 or higher (Java enabled)
Video: Resolution of 1024 x 768 pixels
Audio: Via telephone conference call |
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