By leveraging Patni's Enterprise Portfolio Rationalization framework, a leading gaming solutions provider rationalized its diverse portfolio of IT applications and achieved high agility in response to business demands.
The Client
The customer is a leading global provider of gaming solutions with operations spread across 50 countries.
The Challenge
The client in its quest to outperform competitors delivers more than 250 games each year, thus making operational efficiency and faster time to market, its pillars of success. To cater to the demands of a growing global market, the client has setup work locations across America, Europe, Asia- Pacific, Africa and Australia. With diverse business functions being addressed by different locations using a number of IT applications, the client had amassed a huge unwieldy portfolio of applications that did not facilitate quick response to market demands. The ever increasing number of applications also prevented a single view to analyze system inventory affecting synchronization in business operations.
The key hurdles being faced by the client were
Over 100 different applications in Australia, New Zealand and the US addressing diverse business functions
Delayed response by IT systems, to ever changing business needs
Lack of well-laid, enterprise-wide standards in development and integration
Unexploited operational efficiency and poor collaborative business operations.
The Solution
Patni sensed that the growing number of IT applications had over time, developed cross dependency on different application platforms -- compromising its ability to quickly respond to change requests. Working closely with the IT leadership team, Patni utilized its proprietary framework on Enterprise Portfolio Rationalization to analyze the organization's business priorities and current IT application map.
After assessment of the customer's IT portfolio, consultants from Patni developed rationalization recommendations by adopting the following approach:
Validated the client's Global Application Plan (GAP) - a document mapping business needs with IT applications
Developed GAP implementation roadmap
Identified onsite/offshore mix for various project activities in each phase
Proposed Program Management Office (PMO) structure to manage the GAP implementation.
The Benefits
Patni's assessment exercise helped the organization identify and classify applications that needed to be modified, re-engineered or phased out. By optimizing its IT portfolio, the client reduced costs and improved its operational efficiencies.
Other significant benefits include:
Streamlined application portfolio
Improved operational perspective due to application rationalization
High agility in response to business demands
Adaptable application portfolio and roadmap inline with future business changes.