Patni provides a comprehensive suite of business process outsourcing (BPO) and knowledge process outsourcing (KPO) services. We help clients streamline operations, reduce costs and enhance business efficiencies through global sourcing. We have extensive experience and insight from consulting, migrating and executing thousands of large and complex business functions and processes in a global delivery framework.

Our 'Integrated IT-BPO Services Approach' combines consulting, technology and business processes outsourcing capabilities to deliver superior business solutions to clients. Leveraging a flexible global delivery model, mature processes, and secure infrastructure, we deliver proven results and SLAs. Our team is a blend of technical and functional professionals along with experts with specialized skills like actuaries, doctors and nurses.

 BPO-KPO Suite of Services

Chosen by global Fortune 1000 companies, across industries, as their trusted partners, we are   delivering a wide range of BPO and high-end KPO services. We work as an extended arm of our clients’ in-house operations leveraging multiple global delivery centers across India and mailroom operations in Cambridge, MA, USA.

Key Differentiators

• Demonstrated expertise in BPO and KPO domains.
• Integrated BPO and IT solution to address holistic client requirements.
• Global delivery model; onshore operations in Cambridge.
• Large pool of qualified talent with specialized skill set.
• Transformation led strategy that includes centralization, standardization and functionalization capabilities and operating model redesign.
• Multi-lingual Back Office Services.
• ISO 27001 and BS7799 certified; HIPAA and SAS 70 compliant.