SAP Service Offerings
Patni´s SAP implementation practice serves SAP clients in a wide range of industries, including engineer-to-order and make-to-stock, discrete manufacturing, high-tech/electronics, batch and continuous process, consumer Packaged goods, retail, and banking & financial services.
Our SAP service offerings span the full range of the SAP lifecycle including:
SAP Implementation Services
Assessment studies
Functionality mapping with standard SAP
Modifications and enhancements to existing SAP functionality
Developing new ABAPs to meet new and changing business requirements.
Application Management Services (Read more)
A Level 1 to Level 3 based 24 x 7 Maintenance and Support
Complete Ownership from First Call received to Call Closure
Covers Application Support and Infrastructure Support
Post-SAP Implementation Services
Enhancements to existing functionality
ABAP support and modifications
Production support and second level support
Master data maintenance upload/download
ABAP performance tuning services
BASIS/System admin support services.
Extension/Integration Services
Web interfaces to legacy applications
SAP-to-SAP and -non-SAP integration using ALE/IDOCs
SAP-to-SAP and -non-SAP using SAP Netweaver technologies
SAP mobile data entry using bar code scanners, RF Terminals, palm tops and handheld devices with DCOM/BAPI and SAP console technologies
Data warehousing and business intelligence
Supply Chain Management implementation and rollout
Customer Relationship Management implementation
Supplier Relationship Management.
Upgrade and Consolidation Services
Patni has wide experience consolidating multiple SAP instances and upgrading clients to versions 4.6c or 4.7 (Enterprise version). These services include:
Upgrade planning and consolidation assessment
Technical assistance for upgrading from version 4.6 to enterprise
Instance consolidation
Code conversion and data migration
Data archival
Testing and V&V
Technical and Functional training for end users
Documentation.
Portal Services
Assessment and implementation of SAP Enterprise Portal
Integration of SAP with third party portal solutions like Plumtree and BroadVision
Web-based development of custom workflows and process scenarios within portal
Development in BSP/PDK/Iviews and Business Packages.