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| Managed Application Services |
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Emerging paradigms in Managed Services engagements for
SLAs and Pricing |
Speakers:
Prasad Bhat, Associate Vice President- Managed Application Services Prashant Shirgur- Senior Solutions Architect, SAP Practice |
| Highlights: |
| CIOs in large organizations face challenges in managing long term service contracts for application support engagements. Most of the contracts are typically change resistant and IT managers have to go back to the drawing board to assess the impact of change, followed by change negotiation with IT partners. Learn how Patni’s next generation Managed Services Model has inbuilt ability to effectively predict the impact on cost and also provide plug and play service levels to address events, such as, acquisitions, divestitures, rollouts, and expansion into new geographies. |
Hear the Podcast
Download Podcast (Podcast is presented as a 12.5 MB mp3 file. Running time: 13:40) |
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Managed Services Transition- Reverse Engineering
ERP Implementation |
| Speaker: Prashant Shirgur- Senior Solutions Architect, SAP Practice. |
| Highlights: |
| Learn about an innovative approach to risk-free and accelerated responsibility transition in a application outsourcing engagement that leverages reverse engineering techniques. |
Hear the Podcast
Download Podcast (Podcast is presented as a 6 MB mp3 file. Running time: 06:37) |
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| Integrated Support Model In MAS |
| Speaker: Prasad Bhatt, Associate Vice President- Managed
Application Services. |
| Highlights: |
| Learn how Patni's Integrated Support Model in Managed Application Services(MAS) addresses challenges in the IT environment and provides a single point contact for all IT support needs. |
Hear the Podcast
Download Podcast (Podcast is presented as a 3.4 MB mp3 file. Running time: 07:25) |
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| Changing focus of Managed Application Services |
| Speaker: Sunil Chitale, Senior Vice president and head, Manufacturing, Patni Computer Systems |
| Highlights: |
| Patni introduces a series of Podcasts on Managed Application Services, which would highlight how enterprises can leverage IT management best practices and process improvement techniques to transform Application Management from being a lights-on activity to one that influences business outcomes. |
Hear the Podcast
Download Podcast (Podcast is presented as a 928 KB mp3 file. Running time: 07:53) |
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