The mortgage industry is facing increasing pressure from a number of fronts. Just as a foreclosure crisis has forced a tightening of lending criteria, mortgage originators and servicers are facing competitive pressures to reduce processing costs, high integration costs from M&A activities, high maintenance costs on infrastructure, and burgeoning inefficiencies in their business processes. Increasing compliance requirements have also become a drain on resources and profitability.

Patni is a leading global provider of IT services and Business Process Outsourcing (BPO) solutions to the mortgage industry. We help mortgage originators and servicers improve the effectiveness and efficiency of their operations by providing high quality, value-added solutions that combine technology skills, domain expertise, process focus and a commitment to long-term client relationships.

The following are the mortgage areas in which we offer solutions, in the software and BPO sector.

Loan Production

• Online origination portal.
• Integrating agent/broker system with portal.
• Development of workflow based underwriting system.
• E-closing.

Secondary Marketing

• Pooling and selling of loans in the secondary market.
• Development of pricing system.

Loan Servicing

• Cash management.
• Collection.
• Escrow management.
• Loan resolution.
• REO (Real Estate owned).

Regulatory Compliance and Reporting

• Reg AB reporting.
• Investor loan reporting portal.

Analytics

Patni offers the following services to the Mortgage Banking industry:

• Application development/maintenance/testing
• Enterprise application integration
• BPM solutions
• Customization of industry standard workflow tools
• BPO process transition and support.

Some success stories
Patni has consistently established service benchmarks within the mortgage banking industry via successful delivery of solutions, both on time and under budget. Some key assignments:

• Developed and customized mortgage loan origination portal for a leading global bank; integrated loan origination portal with estate agents/mortgage broker system; customized lenders loan
  origination, underwriting and loan closing process with industry standard workflow management tool.
• Developed a loan disclosure portal for investor reporting adhering
  to Regulation AB compliance (Asset Backed).
• Structured several BPO processes around loan underwriting,
  processing and investor loan reporting process. Provided analytics
  and escrow management services for many leading mortgage
  banking institutions across the world.