Service Offerings |
Patni offers a wide range of services covering a broad spectrum of Utility processes. Our expertise ensures that we deliver timely, reliable and cost-effective solutions that meet our client’s specific business needs.
Our services include: |
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Consultancy Services
We have serviced several Utilities customers for developing business cases. The following are the services we offer: |
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Business Case Preparation |
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Feasibility Assessment |
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IT Outsourcing |
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Domain specific consulting for identified areas |
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Business Intelligence. |
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Product Support Services
We have serviced product companies offering niche products to utilities worldwide. These include companies providing products in the space of Customer Information System (CIS), Outage Management and Metering Technologies. The following are our product support services: |
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Development and Customization |
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Implementation and Integration |
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Other services (Testing, Documentation, Training). |
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Concept to Implementation Projects
Patni has developed and implemented several large and small projects for utilities in the US. These projects vary from mainframe technologies to upscale Web Technologies and have a spread from Customer Management to Support Services. We have also developed Customer Portals for our clients. The following elaborates our services: |
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Analysis, Design, Development and Testing |
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SLA-based Application Support services |
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Application Deployment and Integration |
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Application Re-engineering |
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Operation Systems. |
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Application Management and Care Services
We have provided services such as Production Support, Application Maintenance, Re-engineering to Utilities companies. We are also engaged in providing Application Management services such as portfolio consolidation and integration. Our application management and care services include: |
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Application Support Enhancements |
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Application Consolidation |
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Helpdesk 24x7 |
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SLA-based Application Support Services |
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Verification & Validation. |
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