Service Offerings |
Our services have helped our clients innovate their way to success. Patni offers the following services to its SNC clients. |
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Program, Product and Project Management |
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Software Architecture consulting |
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Software and Driver Development |
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iSCSI, SCSI, Fiber Channel and IP-based services |
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Control software for Storage Processor hardware |
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Networked Storage |
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UNIX/Linux kernel programming and its migration to different boards |
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Network management software |
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Web-based Enterprise Storage Management. |
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Sustenance Services |
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Isolation of defective hardware and software components for storage arrays |
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Incidents and change requests implementation for enterprise storage management |
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Root cause analysis of Incident Reports |
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Resolution as per the priority/severity levels |
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Enhancements of product lines |
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Verification & Validation of solutions |
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Periodic Release of Core Software and Release management |
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Configuration Management |
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24x7x365 Support for SAN, NAS and DAS configurations. |
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Quality Assurance Services |
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Development, maintenance and execution of the test cases |
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Test automation to improve the efficiency of Quality Assurance |
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Release-based Testing System and storage sub-systems level testing of storage management S/W and H/W -based products, including but not limited to regression and legacy testing of Direct Attached Storage (DAS) and Storage Area Networks (SAN) and IP-based storages systems (NAS) and their strategies |
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Testing of Host Side Software (Host Fail over, Snap Administrator) using both automated scripts and manual testing methods |
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Test environment installation and configuration setting of many diverse platforms (Windows NT, Windows 2000, Solaris, AIX, HPUX, IRIX, TRU64, NetWare, Linux) for various storage systems and configuration |
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Firmware and Hardware testing (Disk firmware, HBAs, RAID). |
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Performance and Scalability Testing |
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Scalability testing of node & cluster scaling on an IP-SAN storage system |
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Kernel and performance tweaking to optimize scalability |
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System Migration and Porting |
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Interoperability Testing |
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Application Maintenance, Sustenance and Support Services |
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Standards conformance design and consulting (e.g. SMI-S) |
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Product Localization and Internalization |
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Firmware and Hardware Design |
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Enclosure Design |
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Hardware and Software Verification |
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Design Documentation |
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User Documentation. |
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| Some Key Assignments
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Development of graphical user interface management software for a prominent storage vendor. Patni played a key role in development of this brand new software interface using several technologies, and was critical to the success of the product family. |
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Diversified software development and test services for a prominent IP SAN company. Patni has played a critical role in providing test services, product engineering and porting services and support for the entire lifecycle for several products of the client, reducing time-to-market. The client's software suite boasts of industry leading distributed systems technology and operating system integration. |
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Sustenance and call centre support for level 1, 2, 3, 4 support calls for a prominent storage systems design vendor. Patni runs a 24x7 sustenance and support call center, for a top storage vendor. We have proven expertise by providing 24X7X365 support for legacy storage arrays. These are based on FCP and SCSI protocols supported on SAN, NAS and DAS environments. |
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Network traffic auditing and provisioning system. In the Storage Networking space, Patni helped build a network auditing and provisioning system on a 2GB optical network. This system does real-time network traffic analysis and also includes an intrusion detection system. Protocols analyzed include SIP, RTP/RTCP, H.323, HTTP, RADIUS, and others. |
