Telecom |
For telecom service providers, the need for business transformation due to convergence has never been greater than before.
Today, telcos such as yours are faced with increased pace of industry consolidation; decreasing margins and lower ARPU; emergence of new entrants leveraging brand/distribution capabilities; new services brought to market via strategic partnerships and increased customer expectations and fading brand loyalty.
These have resulted in business-led transformation initiatives to improve the top-line with new revenue streams from triple and quad-play services, and the bottom-line gains from operational efficiency, cost-reduction and technology modernization.
In order to efficiently execute on these initiatives, service providers often pick the "usual suspects" - however, industry experience shows that programs run by these vendors are often late-to-market, expensive and all risks are borne by the service provider.
Patni is unique in the industry. With our telecom practice that emphasizes deep domain knowledge across OSS/BSS, technology expertise and a proven global delivery model, Patni is able to manage and deliver on industry metrics towards our telecom client success. |
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Patni's Telecom Expertise Framework
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| Industry Focus |
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Wireline |
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Wireless |
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Cable |
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Media |
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Broadband |
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Solutions
Expertise |
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3G,VAS,
Content |
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MVNO |
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| VoIP
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Complex OM
& Provisioning |
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Converged Bill,
Medtn,Rtg |
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Device
Validation |
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| Expert Services |
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Customer
Care / CRM |
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Intgrtn
& Arch |
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Service
Assur |
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Billing & Rev
Assurance |
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Quality
Assurance |
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App Dev,Supp,
Maint,
Infrastructure |
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Consulting
Services |
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IT Strategy Portfolio Analysis |
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IT Rationalization & Consolidation |
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Best Practice Process Consulting |
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Telecom Center of Excellence |
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Systems
Integration |
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IT Portfolio Management |
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IT Governance |
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Systems Integration |
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Solution Design & Development |
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Technology & Package Implementation |
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Enterprise Architecture |
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Infrastructure Management |
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| Global Delivery |
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Outsourcing / Offshoring |
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On Demand Services |
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Business Process Outsourcing |
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How Patni Can Help You
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Accelerate business and IT transformation by leveraging our comprehensive industry understanding and translating it into operational, and technology implementations
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Improve customer retention with initiatives such as product bundling, multi-channel customer experience management, converged billing, customer portals and mobility solutions
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Achieve higher operational efficiencies through SLA-driven programs and effective governance structures
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Lower OPEX through continuous productivity improvements and year-on-year cost reduction programs
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Benefit from our multiple services that can scale from concept to revenue - and span across IT consulting, architecture design, program management, systems integration, independent testing, managed services, production support and NOC operations.
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Rapidly launch new services that involve a ecosystem of suppliers; manage resultant complexity in systems integration for activation, provisioning, order management and other customer impacting functions. |
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Track Record for Client Success
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Patni has forged strong relationships with major clients around the world including:
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Mobile: Virgin Mobile, Hutchison 3G, Vodafone, Disney Mobile, Telus Mobility, Visage Mobile, ESPN Mobile, RCC, iPass
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Wireline: Largest US Carrier, NTT, ATT, Sprint Canada, SureWest, Verio |
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Cable/Media/Broadband: Comcast, Covad, Cable & Wireless/Bulldog, Yahoo, Martindale-Hubbell. |
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