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Partnerships

Patni has selective technology and go-to-market partnerships based on complementary capabilities that enable us jointly to bring increased value to our clients. For inquiries about our Alliances Program, please contact us.
 
Siebel

A "Siebel Consulting Partner" since 1999, the Patni Telecom Business Unit utilizes deep industry domain knowledge to rapidly deploy and upgrade Siebel CRM and PRM solutions, maximizing the return on relationships for our telecom and media clients. Patni's expertise in business process and technology, process innovation, customer care lifecycle and customer operations have resulted in industry-leading efforts across:

zero-touch order management, self-activation and flow-through provisioning

multi-channel customer care

design and implementation of multi-stage marketing campaigns and loyalty programs

complex product configuration, product catalog, bundling and pricing

integration to numerous OSS/BSS applications such as credit check, EBPP, fraud management and legacy systems

comprehensive business process automation via workflow within Siebel.

 

Sample communications clients include Virgin Mobile, Sprint Canada , Visage Mobile, AT&T Business, Verio, NorthPoint, Yahoo, SureWest Communications, and Martindale-Hubbell.

 
 
 
  Case Studies
Applications Infrastructure Management for a leading carrier - class routing solutions provider
Patni maximizes utilization of an enterprise billing system for a large wireless company
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  Thought Papers
VoIP Jumpstart
Wireless Voice-over-IP
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  Webinars
Customer Management Framework for Telecom Industry Using Oracle
Offshore Outsourcing:
From Blueprint to Reality
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  Collateral
Telecom Competency at Patni
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Competency in Telecom Billing
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Telecom CRM
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Telecom Device Qualification
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Services:  Application Development | Application Management | IT Consulting | Enterprise Application Solutions | Embedded Software | Infrastructure Management | eBusiness Solutions | BPO | RFID | BI& DW | Enterprise Integration | Verification & Validation | Process Consulting | Engineering Services | IT Governance | Business Process Management |
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