Today, leading organizations are reliant on Web-enabled applications and infrastructures for scalable, flexible and collaborative business processes. The increasing automation of business critical processes within Web enabled applications has given rise to demand for robust operational and support framework to continuously update and support web application infrastructure. Patni‘s comprehensive Web Operations (WebOps) services support web-enabled application infrastructure with best practices using ITIL based framework.

Patni Web Operations Services Portfolio

Benefits

• Reduction in risks through guaranteed service levels, reduction no of incidents,  predictive cost model, minimized  staff turnover impact.
• High availability solutions for uninterrupted e-business.
• Comprehensive performance reporting.
• Access to experienced resources who have managed critical environment with business critical SLAs.
• Hassle-free support mechanism with global coverage.
• Expert evaluation of all aspects of the Web program designed to minimize capital expenditures and gain efficiencies.