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Remote Infrastructure Management Outsourcing
25th July 2006
Speaker: Eric Goodness, Research VP, Gartner Douglas W Falllon, SVP & Head - Infrastructure Management Services, Patni
Webinar Highlights:
As enterprises scale their IT infrastructure to support business growth, managing global networks, databases and applications becomes a herculean task which can overwhelm internal resources.

The current market for Infrastructure Management Services (IMS) is pinned at $103 billion of which around 80-90% can be done remotely. With the development of it's technology infrastructure, India has been identified as the prime off-shore destination for work of this type.

Industry research indicates that the money spent on IMS is practically halved while the average cost of an on-site service call can be reduced by over 60% when services are outsourced and provided remotely. When the benefits of 24x7x365 performance monitoring are also considered, the business case for outsourcing Infrastructure Management becomes compelling.

The emergence of automated processes, methodologies, tools and global NOCs, have made it possible for CIOs to consider a global sourcing model for their remote infrastructure management outsourcing decisions, as a low-risk option.

Listen to web cast to learn:
The latest trends in outsourcing infrastructure management
The five key things you need to know when making the decision
What to look for - and what to avoid - when choosing an IMS vendor
The inside story from customers who are doing it now
How outsourcing can deliver the cost savings you expect without sacrificing the control you need.
 
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Leveraging Six Sigma in CIO Organization
21st September 2005

Speaker:Bob Parker, Vice President, Research - Manufacturing Insights Sunil Chitale, Senior Vice President, Patni Computer Systems Ltd.
Webinar Highlights:
Lean Sigma & IT - Bob Parker
Productivity improvement requires a combination of management best practices and IT
Leveraging Lean Sigma to align business and IT
Creating of a "House of Productivity"
Optimizing by including metrics and maturity models.
 
Implementing Six Sigma in IT - Sunil Chitale
Six Sigma overview and its application in IT
Predictable Software with Scorecards
ISO-CMM-Six Sigma - How do they integrate?
Leveraging Six Sigma in Global Sourcing.
 
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