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Patni Computer Systems partners with Sage Software for implementing Sage CRM SalesLogix in the Indian market


New Sage CRM SalesLogix v7 Features
Sage CRM SalesLogix Sales provides the tools and resources needed to effectively manage all aspects of the sales cycle and increase team sales performance. As a single repository for customer information, it enables users to access detailed account and contact information, track opportunities from lead through close, manage team calendars and activities, forecast revenue, and report on sales effectiveness. New features include:

Real-time Interactive Dashboards allow users to gain insight into organizational and individual performance, diagnose key issues and identify opportunities by analyzing pipeline status, open opportunities, and win rates. Users can create customized dashboard content and perform analysis using filter or group criteria, as well as drag-and-drop features.

Full-Featured Mobile CRM Support allows users to view and update contact, account, service ticket and opportunity information as well as related notes and history in real time. Users can deploy on popular BlackBerry and/or Pocket PC mobile platforms to sync with one click to wireless, dial-up, or a network connection. Administrators can distribute data and application updates automatically to mobile devices.

Enhanced Marketing Capabilities include a wide variety of new tools that allow users to capture leads from Web pages, import external lists, manage and qualify leads, measure the impact and cost of campaigns on a cost-per-lead basis, design and monitor e-mail campaigns using services from EmPulse Technologies, Inc., and track campaign tasks in multiple stages.

Integrated Service and Support allows users to access all support information and features through an integrated client. Users can track and view defects including problem type, version found, and source. Users can also view defects and returns associated with a specific account or ticket as well as track all details throughout the lifecycle of a return. Assets can be associated with accounts, tickets, defects, contracts or returns.

User Productivity Enhancements help users access commonly used functions that are grouped by role on the navigation. Users can copy a link of any record to the clipboard and paste into an e-mail, enabling other users to quickly access the same record with a single click. Users can also produce reports with the improved Crystal Reports XI R2 and control report output through easily defined filters and dynamic groups.

Administrator Productivity Enhancements enable the Import Wizard with easier field mapping, custom scripting, duplicate checking, and import preview and testing. Administrators can install remote databases quickly with a single-click executable, synchronize remote changes with a secure Internet-based sync option (HTTPS) and perform database maintenance with the customizable Integrity Checker to find, report and fix database issues.

Developer Enhancements enable non-SalesLogix tables and views, maintaining security and synchronization support. Developers can customize the Activity, Report Manager and Attachment interfaces. A SQL profiler helps troubleshoot and optimize application performance with the SQL Profiler. Developers can also apply changes to production quickly with integrated Bundler and Architect projects. Additionally .NET customization tools enable development in Visual Studio .NET and native plug-ins to be added in the Sage CRM SalesLogix Architect.

For further editorial information contact:

For Sage Software India (P) Ltd
Thomas Abraham
Tel: +91 9811211110
Email: Thomas.Abraham@sage.com
  For Patni Computer Systems Ltd.
Heena Kanal
Tel: +91 98219 39992
Email: heena.kanal@patni.com
   
 
   
 
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