Expertise
Process improvement is a way to business excellence. Process quality can be determined by Process-specific metrics and Process Maturity. A good process framework helps improve business performance through increased productivity and reduced cycle times and helps deliver high quality products.
Patni’s Process Consulting Practice (PCP) offers customers a complete range of process improvement related solutions that covers the best of process/quality models and applied proven methodology and practices. PCP facilitates organizations to move to new levels of business excellence through incremental process improvements that are either benchmarked against established models (ISO/CMM/Prince2) or focused on specific process areas of improvement. Incremental and breakthrough process improvements have been achieved through our Six Sigma practice. Our experience with RUP and Agile can be well leveraged to benefit the client’s organization.
Patni’s expertise in Process Consulting results from its investment of over 4000 person-months effort in various Quality Improvement initiatives. Patni’s PCP drive is supported by its three key entities: the Engineering Process Group responsible for definition of processes, the Quality Assurance Group spearheading implementation and institutionalization, and the Delivery Innovation Group providing accelerated support to process improvement initiatives.
Patni has provided Process Consultancy to Fortune 500 clients across industry segments. Deploying domain experts having relevant experience, we provide practical solutions with maximum offshore leverage impacting the top/bottom lines directly. Our knowledge management system helps our consultants to leverage the tacit knowledge and provide the best solution. The following is a representative list of our valued customers:
| | Customer | Assignment |
| CMM Based | McCormick | Process Diagnosis/Gap Analysis |
| Assets Lifecycle Management Company | Process Diagnosis/Gap Analysis (CMM Level 3) |
| Software Consultancy Company | Training (CMM Level 4) |
| Leading Acoustics Component Manufacturing Company | Process Diagnosis (CMM
Level 2) |
| One of the largest investor-owned Utility companies in the U.S. | Progress Assessment (CMM Level 2) |
| Large Insurance Company | Progress Assessment (CMM Level 3) |
Leading Communications Engineering Company
| Progress Assessment (CMM Level 2) |
| Toshiba | Research Documents (Six Sigma and CMM) |
Focused
Process | Premier Insurance company | Quality Assessment |
| Large Insurance Company | Configuration Mgmt, Subcontract Mgmt Process & Metrics |
| Leading Acoustics Component Manufacturing Company | Configuration Mgmt |
| ABN AMRO Services Company | Metrics |
| ABN AMRO Services Company | Requirements Mgmt |
| One of the world´s Largest Insurance Organization | Quality Assurance |
| Large Elevator Manufacturing Company in Europe | Training |
| Large Mutual Fund Company | Quality Assurance |
Six Sigma | Large Mutual Fund Investment Company | Training |
| Large Insurance Company based in Canada | Training, Identifying Projects and Mentoring |
| Conseco | Mentoring Six Sigma Project |