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"Congratulations to all for their outstanding work. I know the success of this tremendous effort is due to the commitment of the entire Patni team...An excellent example of cross-functional collaboration and effective project management continues to look very good. Keep doing it!"
General Manager - Customer Service
One of the Largest Investor Owned Utility Companies in the US
 
 
Case Study
 

Business Objects XI R2 upgrade provides improved operational insights

The Challenge The Solution The Benefits

By leveraging Patni's expertise, a leading US based organization seamlessly migrated to an enterprise class BI platform.

The Client

The client is one of the leading makers of wood-clad windows and patio doors in the US.

The Challenge

For gaining insights into the large amount of data generated across the organization, the client was using business intelligence solutions from Business Objects. This application was used by more than a thousand users, with more than two thousand scheduled reports or documents being generated on a daily basis. As the scale of operations and usage started increasing significantly, the client realized the importance of an enterprise class integrated BI platform that would enable it to easily and flexibly scale the system according to dynamic business requirements.

With this objective, the client decided to upgrade its existing version of Business Objects, BO 5.1.8 to the latest version, BO XI R2. The objective of the upgrade was to provide an easily scalable, always on, integrated web based reporting and analysis system that would provide greater intelligence about enterprise wide usage.
 

The Solution

Patni understood the client's business objectives and assisted the latter to create a detailed roadmap for achieving the stated goals. A detailed assessment of the existing BI landscape was conducted, and documentation of the existing business processes followed with respect to the existing landscape was done by Patni. An AS-IS BI architecture was created, gaps were analyzed, and TO-BE BI architecture was recommended to the client.

Subsequently, Patni installed and configured the Business Objects XI R2 Enterprise Premium application in the development, testing and production environments. This was followed by designing and implementing SSO enabled customized role based security settings in these environments. Patni was also responsible for installing and configuring migration tools, audit & performance management databases, auditor & performance management tools. Users were grouped depending on function, role and responsibilities.

Additionally, Patni was responsible for the following activities:

Configuring clustered fault tolerant environment that effectively utilized network load balancing switches
Adequately tuning the BO XI R2 servers for ensuring acceptable data retrieval speeds
Performing concurrent user stress testing to ensure that the servers did not under-perform or break under load and that the response timing was acceptable
Defining and documenting application change control methodology for maintaining the Business Objects application environment.

The Technology

Product: Business Objects XI R2 Enterprise Edition
Web server: IIS 6.0
Application Server: Apache Tomcat 5.0.27
SSO: Netegrity Siteminder, Windows 2000 Active Directory
Browser: Internet Explorer 6
Server: Windows 2000, 2003
Database: Oracle 9i.

 

The Benefits


By leveraging Patni's expertise, the client succeeded in upgrading to the latest version of Business Objects, BO XI R2. Other significant benefits include:
Highly secure, scalable and fault tolerant system that has the ability to support over 1500 users performing simultaneous query requests
Simplified and effective monitoring of enterprise wide usage
Reduced time for resolving issues due to comprehensive documentation of the installation process and configuration setup of each product installed or configured
   
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