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| Case Study |
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IT Governance solution helps leading depository
services organization improve project visibility |
By partnering with Patni to implement an IT Governance solution from Mercury, a
leading depository services organization improved its decision making process due to
complete visibility across different projects
The Client
The client is a leading
organization in the US
providing depository services.
The Challenge
The existing IT system used by the client provided limited
information about the numerous IT initiatives in progress
throughout the organization. With no governance mechanism in
place to monitor numerous IT projects, the client faced a huge
challenge in measuring and tracking the progress of each project.
Further, the lack of a standardized project structure created
inconsistencies in management and delivery.
Other significant challenges included:
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Lack of real-time project visibility |
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Lack of portfolio view of projects from initiation, execution
and management |
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Inconsistency in managing application enhancements and
fixes |
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Lack of clarity on technology spending for each IT function. |
The Solution
Based on the understanding of the client's business requirements, Patni
suggested a phased implementation of the IT governance solution.
Activities performed across each phase are described below:
Pilot Phase
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Evaluating IT Governance maturity and identifying key process areas for
governance |
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Implementing the standard functionality of Mercury ITG version 5.5 |
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Integrating Mercury Data model with other applications |
Intermediate Phase
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Upgrading the Mercury ITG solution from version 5.5 to 6.0 |
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Retiring the current Project Management System (PMS) |
Final Implementation Phase
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Assessing the revised requirements |
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Configuring the Mercury ITG solution to implement the following
functional processes: |
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Project and Portfolio Management (PPM) |
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Resource Management |
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Financial Management |
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Demand Management |
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Management Reporting: Real-time dashboards, Project health
reports, Financial Management forecast reports, scenario
comparison reports |
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Integrating Mercury Data model with other applications. |
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The Technology
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IT Governance solution:
Mercury ITG 6.0 |
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Database : Oracle 9i |
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Platform : Unix |
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The Benefits
By partnering with Patni to implement the IT Governance solution, the client
has gained the following benefits:
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Automated processes, business rules, approvals and escalations within the
IT processes to provide greater PPM visibility |
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Improved decision making due to complete visibility into different
projects |
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Better visibility to track and allocate resources across projects and shared
services |
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Automated budget tracking has provided the client clear view of all IT
investments and project costs |
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Standardized project structure leading to consistency in management and
delivery |
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Ability to effectively measure and manage the entire portfolio of projects. |
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