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Case Study
 

Baan-JD Edwards synchronization solution transforms operations

The Challenge The Solution The Benefits

By partnering with Patni, a large manufacturer achieved synchronization between complex business processes across two different enterprise application systems.

The Client

The client is a large manufacturer of transport air conditioning equipments.

The Challenge

The client’s Replacement Components Group (RCG) serviced and provided replacement components for locomotive air conditioning equipments. It used Baan for automating the business processes related to sales order processing. Another division, The Replacement Component Division (RCD), focused on the manufacturing and distribution of commercial air conditioning service parts. This division used a version of JD Edwards to automate the shipment processing.

To gain operational cost savings, the client wanted to combine the warehousing operations of the two divisions. The RCD warehouse was to be used by both the divisions. In order to avoid retraining of the users from the warehouses, the order to cash process for sales for RCG was to be split across the two ERPs, Baan and JD Edwards. Accordingly, the client wanted to build a new solution which would help the client achieve its objective of combining the warehousing operations.

The new solution had to:
Take advantage of the optimized warehouse management of RCD
Avoid any changes to client facing processes of RCG
Automate invoicing to make it a batch process for discreet sales order processes through the RCD systems.

In addition, the solution had to be scalable and flexible to adapt to constantly changing business needs, complex business processes and involvement of multiple external/internal agencies.

 

The Solution

After mapping user requirements, Patni developed a flexible solution which provided seamless integration between the two systems. Sufficient checks and balances were builtin to ensure smooth execution of business processes.

Key business requirements were fulfilled by building interfaces which ensured:

The solution has been designed to take care of changing business needs and provides the client the flexibility to change the mapping at any point of time. The solution has also been highly optimized to handle large number of transactions. To ensure high availability of the application, there is a facility to send automated mails in case of any failures.
Incremental master data synchronization from Baan to JD Edwards
Synchronization of Inventory transaction and stock availability from JD Edwards to Baan
Automated shipment processing in Baan based on shipment confirmations received from JD Edwards
Tracking information and calculation of freight charges updated to Baan from JD Edwards
Automated Invoicing in Baan.

The solution has been designed to take care of changing business needs and provides the client the flexibility to change the mapping at any point of time. The solution has also been highly optimized to handle large number of transactions. To ensure high availability of the application, there is a facility to send automated mails in case of any failures.
 

The Technology

Baan.

 

Achievements

Savings of US $ 2 million per year
Greater user acceptance as there were no chnages to the interfaces.

The Benefits

The solution is capable of synchronizing complex business processes across two enterprise applications viz. Baan and JD Edwards used by the two divisions. What's significant is that the solution has been developed without customizing Baan, which has reduced the total costs of maintenance. The entire solution, which was developed in a short timeframe of 3 months has given the client compelling benefits. Some of these benefits include:
Ability to execute large volumes of 2000 shipment lines per day
Cycle time reduced to 1.5 minutes per order line against 9 minutes for the manual entry on two systems in absence of the automation
Parameter based transfer frequencies for high, medium and low priority orders
Huge savings in stationary and filing costs due to reduction in paperwork
High Reliability and availability to support critical business processes
Optimized processing for frequent synchronization of inventories.

 
   
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