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Case Study
 

Patni optimizes Baan Planning System for a large Electronic Contract Manufacturer

The Challenge The Solution The Benefits

By optimizing the Baan application to provide planning abilities and a What-If analysis feature, a large electronic contract manufacturer developed the capability to respond quickly to changing business dynamics.

The Client

The client is a leading contract manufacturer of Televisions and DVDs for global brands.

The Challenge

The client specializes in made-to-order mass production of products. Though the company specializes in mass production of products pertaining to only two categories i.e. televisions and DVDs, the huge diversity of models in these categories makes the process of streamlining production costs, an extremely challenging task.

Due to the nature of the business, the customer had to closely monitor parameters such as price, quality and availability of materials. Any small variation in these parameters caused an immediate impact on its profit margins. While the client had implemented Baan in its manufacturing plant in India, the ERP application was not optimized properly to fulfill its potential. This presented significant challenges to the client like:
Inability to respond quickly to changing business dynamics as the planning system in Baan could not react to any change in the inputs ranging from Sales forecasts, material availability and resource availability
Reducing efforts in manual collection, reconciliation of data and its iterations.

Further, the customer had a standard Bill of Material (BOM) for all the models and varieties of its end products. This used to change at the level of Production Order on a daily basis. This added to the woes of planning, since planning could not be made against a Sales Order, which required an end product with a particular specification.

 

The Solution

Patni's solution fulfilled the business requirements of the client through a planned approach, which included:
One week quick assessment: Patni first gauged the implementation at the customer site, by interviewing the top management and key users of the Baan system
Designing a new Business Process Flow: As a part of the new business process, Patni switched on Planning Engines in Baan and ensured that the plans were continuous and tightly linked to Sales Forecasts or actual Sales Orders.
Implementation of Product Configurator in Baan: For the large number of similar models and varieties of end products, Patni implemented Product Configurator (PCF) in Baan, through which a BOM could be made out for each specification in the Sales Order received from end customers
Customization: Wherever needed, Patni added functionalities in MPS/MRP, through which the customer could perform “What-If” analysis for releasing any planned Production or Purchase Orders
Training users: Effective training on the new Business Process Flow was given to end users, which ensured that there was little resistance from the users to the new system.

 

The Technology

Baan.
 

The Benefits

Patni's planned approach ensured that there was no downtime in switching to the new business processes. Other significant benefits included:
Switching on Planning Engines along with implementation of PCF helped the customer make dynamic, proactive and customer-oriented plans, down to each individual Sales Order received
Reduction of efforts spent in data entries at multiple places. This helped the customer reduce its excessive manpower by 10%
The What-if Analysis feature of the solution made sure that the impact of releasing a plan could be simulated before releasing it. This made it possible to allocate and arrange resources and funds.

 

   
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