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Case Study
 

Fortune 100 company leverages product change management to reduce time-to-market

The Challenge The Solution The Benefits

Partnering with Patni helped a leading Fortune 100 company improve productivity and facilitate collaboration among various departments through digitization of the process for managing product change

The Client

The customer is a Fortune 100 company producing equipments for commercial and military aircraft.

The Challenge

The client consistently strived to provide the market with leading edge products. Over the years, it sharpened its focus on efficient management of its core processes of innovation, product development, and market exploitation. Being a critical element of product development, the process for product change management was highly established and extended across multiple functional units like Engineering, Manufacturing, Spares, Engine Services and product control board. A few partner organizations also participated in this process.

However, lack of digitization had an adverse impact on the process run-time. Moreover, each functional unit had its own stand-alone system to manage its core operations. The data required for introducing product changes was dispersed across different departments, which affected the process efficiency. The paper-based manual procedures for the approval of product changes further aggravated the process lag. It was evident that the client needed a solution that digitized the process of product change management and facilitated the collaboration among the various departments and partner firms involved in introducing product changes.

 

The Solution

Patni developed a solution having a centralized repository of data to facilitate effective monitoring of product changes at regular intervals. The solution had built in electronic workflow to automate the interaction among all the activities in the process. The workflow also integrated partners into the process, as collaboration with partners is important for successful product change management.

The solution offered rich features of program management and content management. It also addressed various dimensions of product change like regulatory compliances, cost, quality, and scheduling of risks. Data synchronization capabilities of the solution facilitated exchange of data with disparate systems that were a part of the client's technology infrastructure.

 

The Technology

Platform: J2EE
PLM: eMatrix 9.6
 

The Benefits

Reduced time to market for product changes
Ensured collaboration with partners in product change management
Improved productivity across value chain

 
   
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