CIS & BPO Case Studies | CIS & BPO Thought Papers

Customer Interaction Services & Business Process Outsourcing

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Case Studies

	Leading HR Administrator improves competitiveness through Outsourcing
	Global HR Consultant outsources Pension Fund Accounting to achieve cost-efficiency and scalability
	Fortune 500 HR Outsourcer achieves efficiency and volume scalability in Defined Contribution
	Leading HR Outsourcer improves speed and accuracy of Benefit Statements processing
	Patni helps large service provider in UK to drive process efficiencies through Six Sigma
	Outsourcing SAP production support helps Fortune 500 company improve performance at reduced TCO
	Leading TPA maximizes capability to handle fluctuating volume of health claims
	Offshore IT helpdesk support helps large insurance ISV improve quality of customer service
	Large service provider partners with Patni to provide benefits administration services
	Consolidation of funds on a single platform boosts efficiency in hedge fund administration
	Patni manages the IT helpdesk of the largest apparel manufacturer
	Patni strengthens and extends the services portfolio of a UK based client through Helpdesk Support
	Patni's 24x7 Technical Support helps US client raise the bar of its worldwide customer service
	Patni BPO handles multiple process 401(K) services and strengthens client's competitive strategy
	Patni's Health Claims Conversion capabilities helps client raise accuracy and productivity levels to a new high.

Thought Papers

	Business Process Outsourcing - Destination India
	Continuous Process Improvement - Managing Dynamic Business Environment

Webinars

	Business Process Outsourcing: Advantage Finance and Accounting
	Offshore BPO in Financial Services

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