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| The services landscape of Patni’s BPM CoE encompasses both Consulting and Implementation offerings as shown in the schematic below. |
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| Consulting Offerings |
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Successful adoption of BPM entails thorough assessment of our customer’s people, systems & processes, process-level & enterprise-level improvement objectives, and the objectives of the BPM initiative. |
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| Our consulting offerings include: |
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| BPM Strategy & Roadmap |
Every organization has its own unique processes that set itself apart from competition. Hence the BPM adoption cannot be the same across organizations. It is important to accurately assess the process landscape and the business needs to determine a strategy that best aligns to the business goals. As a part of Patni’s BPM strategy & roadmap offering we assess the current and desired levels of process maturity to set up guidelines and mechanisms to discover, prioritize, automate and optimize processes. Our BPM roadmap is based on a sound understanding of the organization. We also define a training, communication, and rollout plan for processes
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| BPM Product Evaluation |
The Business Process Management (BPM) Suite market space is quite crowded with over 140 products claiming to offer full fledged BPM capabilities. However, these products exhibit differing levels of maturity on core BPM functionality such as a process modeling tool, process engine, workflow portal, rules engine, and integration adapters. The challenge lies in taking a holistic view of an organization’s process management needs and selecting the product that optimally meets these needs. In fact, choosing the right product is critical to the success of a BPM initiative.
Our BPM product evaluation offering helps our customers identify criteria for evaluation based on the organization’s process needs and weigh them according to priorities.
This will enable short-listing the BPM suites on the identified criteria and come up with a final recommendation based on the evaluation.
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| Business Process Re-engineering |
It is common knowledge that organizations are continuously looking at ways to improve the efficiency and effectiveness of their existing business processes. As a part of Business Process Re-engineering offering we help customers: |
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Model and simulate existing processes |
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Create and run simulation scenarios to see impact of proposed optimization/ improvement in terms of cost, resources, bottlenecks and cycle time |
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Validate proposed process change and recommend improvements. |
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| Process Elaboration & Elicitation |
The augmented life-cycle of a business process suggests that the most important constituent that drives BPM success is the understanding of the current process and the synthesis of that understand to suggest improvements or inject optimization. Patni’s process elaboration and elicitation is aimed at effectively documenting the organization’s business processes using modeling tools and standards to come up with reference process templates that would act as a baseline for subsequent BPM implementations. The process elaboration and elicitation will provide businesses the capability to understand their internal business procedures in a graphical notation and will enable organizations to communicate these procedures in a consistent manner.
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| Implementation Offerings |
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Patni will partner with you to quickly realize the benefits from your BPM initiative enabling you to steer clear of common pitfalls of BPM development. We bring a robust methodology, BPM implementation accelerators and a talented pool of process, domain & product experts to ensure that our customer’s BPM project is on-time and delivers to expectations. |
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Our Implementation Services include: |
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| Process-Centric Composite Applications Implementation |
With the need for a more responsive and agile enterprise, there is increased focus on collaboration with partners, suppliers, customers. Today’s real-time enterprise needs a solution that would orchestrate people, process & technology powered by a best-practices and composite solution to leverage investment in existing assets. Patni’s process-centric composite applications implementation focuses on creating an implementation architecture that encompasses the portal, process, services and applications layer to deliver a solution compliant with SOA principles. The focus is on systematizing business logic and data sources from assorted primary applications to provide an efficient process layer that encapsulates the business process logic. |
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| Integration-Centric BPM Implementation |
| Patni’s Integration-centric BPM implementations are solely focused on enabling the interactions between packaged applications, custom applications and external applications. These are typically used to automate system-centric processes. Integration between the applications and systems that support cross-functional business processes is the core of integration-centric BPM. The implementation leverages Patni’s deep expertise on varying technologies to converge with the BPM toolset capabilities to deliver robust. Patni has developed various in-house integration frameworks depending on the integration need and the source and destination systems. |
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| BPM Suite Implementation |
BPM implementations call for different approaches, roles and expertise when compared to traditional application development. Patni service delivery platform consists of leading BPM players like: |
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SAVVION |
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Tibco |
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BEA Aqualogic |
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ORACLE SOA |
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IBM WebSphere |
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Global 360 |
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FileNet |
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jBPM. |
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Our BPM suite implementation offering includes: |
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Plan and schedule BPM Implementation |
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Conduct process discovery and optimization workshops |
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Document process specifications, requirements, rules, and KPIs |
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Create user interfaces for human steps and integration for system steps as required |
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Automate the business processes, KPIs and rules |
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Create dashboards and customize the workflow portal. |
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