Horizontal Services |
| Finance & Accounting Services |
Patni’s solutions offer seamless integration between our onshore and offshore BPO operations, enabling back-office transactions and activities to be initiated in the client geography, and ultimately processed offshore. This approach enables us to manage non-core client operations that may require certain tasks to be performed onshore, while the remaining activities are processed from our offshore facilities. Our mailroom and imaging centers in the U.S. and UK provide capabilities to receive, sort and open large volumes of mail each day. The contents are then reviewed, scanned, imaged, indexed and transmitted offshore for processing, usually within a 24-hour turnaround time.
Our Business Analysts map the client’s current process and look for ways to simplify and improve the process. In one of our client engagements, we were able to compress a three day cash deposit and application process down to one day, freeing up over 200K$ of working capital.
Our services provided in the Financial & Accounting Services area include: |
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We also support service delivery for BPO programs for which there may be a regulatory requirement for “in country” processing of certain functions.
Some of the current engagements in this service space are: |
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Payment processing services (for all cash, check and credit card transactions) for a large non-profit organization in the U.S. |
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Invoice Checking Process for the largest mobile phone retailer in the UK. See Case Studies. |
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