J.D. Edwards Service Offerings |
| Patni’s PeopleSoft services cover the entire implementation spectrum — beginning with the initial analysis and evaluation and extending through implementation, post-implementation support, enhancements, customization, integration and system audits. |
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Patni offers solutions for both PeopleSoft EnterpriseWorld (formerly J.D. Edwards WorldSoft) and PeopleSoft EnterpriseOne (formerly J.D. Edwards OneWorld). Our portfolio of services for EnterpriseWorld and EnterpriseOne customers includes: |
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Product Enhancement Service |
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Product Extension and Integration Services |
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Support and Maintenance Service |
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Implementation Services |
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Migration and Upgrade Services |
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Performance Fine-Tuning Services |
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Productivity Improvement and Process Optimization Services |
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Product Enhancement Service |
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Product Extension and Integration Services |
|
Support and Maintenance Service |
|
Implementation Services |
|
Migration and Upgrade Services |
|
Performance Fine-Tuning Services |
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Productivity Improvement and Process Optimization Services. |
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| Product Enhancement Service includes bolt-on applications, reports, custom forms and customer-specific application functionality. |
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| Product Extension and Integration Services cover all aspects of integration with third party enterprise applications and legacy systems using multiple tools and technologies. Product Extension also includes integration with Web applications to extend the collaboration between companies and their customers, partners and suppliers. |
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| Support and Maintenance Service provides 2nd and 3rd level support including 8x5, 24x7, and SLA-based support using a combination of onsite-offshore resources. We use a proprietary support model for capturing knowledge of existing and ongoing business process changes. |
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| Implementation Services include Implementation strategy, business case development, design, configuration and testing. |
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| Migration and Upgrade Services handle migration to J.D. Edwards from any other ERP or legacy application. This service also supports application upgrades and the implementation of new functionality and patches. |
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| Performance Fine-Tuning Services help clients document existing IT infrastructure, anticipate future requirements, and develop an IT infrastructure blueprint that optimizes investment and performance. |
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| Productivity Improvement and Process Optimization Services help clients identify and implement improvements in business processes and use of infrastructure resources. |
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