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Patni's IT Governance CoE is committed to continuous development of quality solutions that maximize customer benefits. We deliver a full spectrum of services for IT Governance implementations that span technology and platform. Depending on our customer organization's current state of IT Governance initiative, maturity and strategy, we recommend and deliver the most appropriate services that will meet
the organization's goals and bring in maximum business benefits.
Patni's IT Governance Service Offerings Pyramid |
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| Consulting Services |
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| ITG/Project Portfolio Management Strategy & Roadmap |
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When lack of planning, plagues an organization's IT, it needs to increase insight into its IT activities. We help our customers to shape their IT agenda and formulate a strategy to align their IT Department with the mission and objectives of the organization, thereby enabling them to measure and present the outcome of their work.
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| Process Re-engineering |
We help customers in evaluating their as-is processes, and re-engineering the subsequent improvements. We adopt the following methodology to ensure defect-free and efficient process map design.
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| Outsourcing Governance |
Today’s CIO and IT managers need to run a cost-efficient organization and build an infrastructure that will ultimately help the company create/retain its competitive edge. Establishing and retaining competitive and market advantage requires the organization to be able to respond effectively to competition and changing market conditions. Outsourcing can support this, but only if the organization understands which parts of its business truly create competitive advantage. Outsourcing Governance is the set of ready-to-use toolsets and best-practices required to manage the overall outsourcing relationship including maintenance, performance, costs and control of third-party services.
Patni has been instrumental in developing long-term offshore strategies for our large customers. Based on our experience of setting-up and managing large ODCs for clients, our involvement has been right from the conceptualization stage. Patni plays a major role in developing the transition roadmap to enable effective implementation of a long-term offshore strategy. For more details, please contact us.
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| Application Portfolio Rationalization |
At Patni we believe that Application Portfolio Management is not just
about running multiple enhancement projects or maintaining applications. In a strategic initiative, that IT and business groups should jointly plan
and execute, each asset in the Portfolio needs to be assessed in terms
of its business value and "total cost of ownership". Similar to a financial portfolio, the application portfolio must be monitored and re-valued
continuously and altered to suit the enterprise's business goals.
Read more.
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| Implementation Services |
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| High Availability-Disaster Recovery (HA-DR) Set up |
IT Governance infrastructure set up is the backbone of an application. We assist customers to identify their infrastructure needs, and set up their IT Governance environment.
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| Project Portfolio Management |
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Project Portfolio Management (PPM) is the key to one of the biggest challenges in IT: Business - IT alignment. Within this offering, we help customers implement portfolio lifecycle with high importance on the Program Management Office setup, scorecards and tollgate processes. PPM not only bridges the gap between strategic and project functions,
but takes steps to eliminate the gap. |
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| Dashboards |
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As part of this solution offering, we design and develop dashboards that provide visibility into IT for executives and business units. Special dashboards enabling the predictive analysis for the usage of resources, or, the probability of meeting the SLAs for IT services help organizations gain high visibility into their projects and operations, thus helping to control them effectively. |
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| Migrations |
This service provides all the necessary tools, to replace an existing application with ITG and retire the old application. This is achieved by building a transformational data model, validated to conform to the business rules.
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| Integrations |
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Our integration solution seamlessly integrates the IT Governance system with external systems. The benefits include improved efficiency and effectiveness of the underlying business processes by providing information on demand, regardless of the source or destination system. |
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| Upgrades |
As product upgrades are commonplace with the ever-changing needs of technology, our upgrade offerings enable our customers assess the needs for an upgrade, thus helping them to stay at the cutting edge of competition.
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Production Support |
Patni excels in application development and configuration services around the IT Governance product platform of leading vendors. Our methodology is based on industry best-practices and sound knowledge of IT Governance focus areas. Effective functioning of IT, demands efficient maintenance of IT Governance application. We help our customers support their applications in a focused manner. Our teams work closely with customer-personnel to provide support recommendations and timely software maintenance.
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| Performance Management |
Realizing the challenges inherent to IT application performance, we assist our customers in identifying the bottlenecks and providing remedial action. We also provide tuning recommendations to deliver optimal response time and application efficiency.
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We deliver all the above IT Governance services using Patni's flexible Global Delivery Model, supported by our SLA commitments, mature processes and methodologies. |
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| Proprietary Solutions |
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e-Mail Plug-in |
e-Mail Plug-in is a digitized approach to help business users of the PPM Centers respond to an action item awaiting a user’s response via emails, thereby substantially reducing the turn-around time in the process and avoiding some of the intermediate manual steps via PPM that would be normally required. The plug-in is also compatible with handled devices like BlackBerry, making it best suitable for executives who need to provide quick approvals while they are away from office. For more details, please contact us. After configuring the e-Mail Plug-in, users will have the ability
to approve requests via emails as shown below. |
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Workflow Maker |
Intensifying competition, multiple Process Frameworks and an increased focus on IT Governance implementations have triggered the need for functional experts / process owners to ride the technology wave with a greater emphasis to reduce the implementation life-cycle. Workflow Maker acts as a smart card for IT Governance suites to reduce the efforts in creating IT/Business processes. It substantially reduces the configuration overheads; by converting process diagrams designed using specific Visio templates into product specific workflows within the IT Governance Product. For more details, please contact us. |
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Data Archival Solution |
Due to the increasing amount of data that must be archived, data archival solution is becoming a more complex task. Increasing regulatory compliance needs are also increasing the amount of data and length of time business data must be stored. Our Data Archival solution around HP PPM addresses these concerns by archiving the workflow transaction related data from the Oracle database to structured XML database, still making it available to the business users from the application. For more details, please contact us.
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