Patni has selective technology and go-to-market partnerships based on complementary capabilities that enable us jointly to bring increased value to our clients. For inquiries about our Alliances Program, please contact us.

Siebel
A "Siebel Consulting Partner" since 1999, the Patni Telecom Business Unit utilizes deep industry domain knowledge to rapidly deploy and upgrade Siebel CRM and PRM solutions, maximizing the return on relationships for our telecom and media clients. Patni's expertise in business process and technology, process innovation, customer care lifecycle and customer operations have resulted in industry-leading efforts across:

• zero-touch order management, self-activation and flow-through provisioning
• multi-channel customer care
• design and implementation of multi-stage marketing campaigns and loyalty programs
• complex product configuration, product catalog, bundling and pricing
• integration to numerous OSS/BSS applications such as credit check, EBPP, fraud management and legacy systems
• comprehensive business process automation via workflow within Siebel.

Sample communications clients include Virgin Mobile, Sprint Canada , Visage Mobile, AT&T Business, Verio, NorthPoint, Yahoo, SureWest Communications, and Martindale-Hubbell.