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PLM and Product Launch

From launching a new Mobile Virtual Network Operator, to designing and launching VoIP, to creating new 3G or Value-Add services, Patni’s expertise in supporting the fast-track launch of new products has been proven across all telecom sectors. Optimizing the OSS/BSS architecture and a client’s product launch platform to allow for new services to market in weeks or days requires full knowledge of impacted customer care, operations, IT, network, market, product, and industry implications. Combining existing and new services to produce an integrated customer experience and the ability to flexibly offer Packaged services is the core of this offering, resulting in innovative bundles for increased stickiness/lower churn, higher ARPU, and increased viral marketing capability. Patni TBU offers product design and development for multiple mobile value-add-services and products, including ring-tones, TV, Sport, Location Enabling Services, Third Party Content Ingestion (of news, sports and other content). Patni provides extensive product integration including content charging, content ingestion, top-up and mediation and rating integration of data services. Patni TBU has enabled numerous IP (DSL, VoIP, Video over Broadband), voice and content product launches as well as application-oriented features, SMS, wake-up calls, and many more.

Sample client success: Virgin Mobile, Hutchison 3G, iPass, Comcast, Covad