Tuesday, June 07, 2005

Speakers
Susan Cournoyer, Principal Analyst - Gartner Researchs
Vic D' Alfonso, Senior Vice President - Patni Computer Systems

Webinar Highlights
Strategies for Improving Offshore Quality and Cost: Taking ROI to the Next Level -Susan Cournoyer

• Expansion of global sourcing extends to infrastructure and business process outsourcing
• Emergence of integrated services model to create customer-centric services and sourcing model
• Reaching the next level of global sourcing builds on strengthened governance, change management, and contracting skills
• Enterprise risk management emerging as next level of IS and service provider competence

Servicing the Global Offshore Outsourcing Marketplace -Vic D'Alfonso

• Serving the global market needs preparation and innovation around current experience
• Taking offshore outsourcing to the next level demands leadership

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